KPMG

KPMG firms operate in 145 countries and territories, and in FY21, collectively employed more than 236,000 people, serving the needs of business, governments, public-sector agencies, not-for-profits and through KPMG firms' audit and assurance practices, the capital markets.

How will retailers use AI gatekeepers to change the shopping experience?

One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.
5 days ago

How will retailers use AI gatekeepers to change the shopping experience?

One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.
5 days ago

India's urban e-commerce thriving amidst economic challenges: report

Pandemic-induced restrictions accelerated the adoption of e-commerce.

Vietnam's middle class eyes higher disposable income by 2027

Economic growth and urbanisation propel middle class expansion

What drives Australia's retail transformation

Next-generation consumer channels and behaviours are anticipated to shape retail growth trends.

How digital transformation is impacting consumer, retail sectors

Defining value in digital transformation strategies is considered crucial.

Vietnam Retail Industry faces confidentiality risks with generative AI

Generative AI transforms customer experience but raises data protection concerns.

Why retailers should pick up the pace of AI adoption

Analysts said they will run the risk of lagging in the market and suffering higher costs.

Building deeper connection with Malaysian shoppers

Industry players and experts highlight the need to reshape retail for shoppers at the Retail Asia Forum in Malaysia. 

Localism rises amongst Indian consumers

Local products offer better value for money and are more in line with consumers’ priorities.

Retailers could bear the brunt of Malaysia’s proposed luxury tax

Introducing a tax on luxury items may send Malaysian consumers, tourists flying off on shopping sprees abroad.

Gen Zs can help turn inflation into opportunity: KPMG

Promotional strategies must be reset to attract 600 million Gen Zs through digital and human consumer experiences.

How retailers can turn inflation into an opportunity

KPMG’s Head of Consumer & Retail for the ASPAC region, Anson Bailey, has suggested that the Asian retail industry can convert the ongoing inflation and economic challenges into an opportunity to reset its promotional strategies. In an interview with Retail Asia, Bailey revealed that the Gen Z consumer market of 600 million people in Asia presents immense opportunities for retailers. Bailey also mentioned the various challenges faced by the retail industry in the past year due to the COVID-19 pandemic, but he asserted that the future looks bright for the industry.

Gen Zs are becoming China’s biggest spenders

21% of these consumers are ready to spend 16% of their income on luxury.

Inflation offers an ‘excellent opportunity’ to reset promotional strategies: KPMG

Retailers can turn the current economic challenges into an opportunity to refocus their communications with customers, KPMG’s Anson Bailey says.

Customised, interactive experience key to attracting customers

Brands should offer personal touchpoints to customers, amongst others.

What could make shoppers switch to another luxury brand

Chinese consumers give emphasis on whether the brand is aligned with their identity.