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Over half of brands want to improve experience in existing channels
The majority of customers also want to interact with brands in more than one channel.
Over half of brands want to improve experience in existing channels
The majority of customers also want to interact with brands in more than one channel.
Health and beauty to see 5% annual growth in 2021/26
The average household spent US$345 on health and beauty last year.
Around 2 in 5 brands use first-party data to deliver personalised customer experiences
Businesses said first-party data has higher quality and provides better privacy.
Jollibee rebounds to P6.3b after 2020 loss
Its 2021 operating income is nearly at the same level as 2019.
Around 3 in 5 consumers expect personalised shopping experience
However, only 40% trust brands to use their data responsibly and keep it safe.
Jio-bp to install EV charging, battery swapping stations at Nexus Malls
The charging hubs will be accessible in five malls as part of the first phase of the rollout.
Zomato to buy grocery delivery platform Blinkit in $578m deal
Blinkit has an average delivery time of not more than 15 minutes.
How Western brands can earn Chinese shoppers’ trust
Around seven in 10 said it is through information in the flagship stores.
Flipkart Group targets net-zero carbon emissions by 2040
It is the only Indian e-commerce firm to commit to net-zero emissions.
Tmall Global emerges as Chinese shoppers’ favourite platform
It is followed by JD.com Global and Amazon.cn.
Around 67% of Chinese consumers to shop more online: report
Online spending in the market will likely rise substantially in the next 12 months.
Shopee to give local sellers a boost in Q3
It seeks to expand their reach throught over 13,000 Shopee affiliates.
Keppel Land’s i12 Katong lifestyle mall reopens
It features several “firsts” including a medical co-working space for practitioners.
One in 4 consumers in APAC have been victims of online fraud
This is particularly higher in China and India, Experian found.
JD618 Grand Promotion sees RMB379b transaction volume: JD
This exceeded last year’s transaction volume.
Philippine-firm AllHome expands PetBuddy store in four new locations
Euromonitor International had reported that interest in pet care will be sustained in the Philippines.
BNPL credit products value to rise to $576b by 2026: report
For every $100 spent, $2 goes to BNPL transactions in 2021.
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EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences
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By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
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1. 6 in 10 Gen Zs prioritise user experience and trustworthy reviews 2. Here are key consumer trends influencing pet care sales in 2024 3. South Korea’s Paris Baguette opens first Philippine store 4. Millennials and Gen Zs drive surge in demand for RTD iced coffee 5. What drives Australia's retail transformationAwards
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