News
Retail occupancy steady in Q1 despite high-profile store closures
Visitor inflows climbed whilst leasing demand absorbed retail exits across island malls.
Delivery Hero CEO Niklas Östberg to step down by March 2027
He continues leading the Strategic Review and M&A process.
Shopee drives Sea Limited revenue growth to $7.1b in Q1 2026
The group reported net income of $438.2m in the first quarter.
Coffee chains bet big on ube as Gen Z, millennials drive flavor trends
Over 60% of Gen Z and millennials use social media to discover new flavor.
JD.com expands luxury beauty portfolio with Chanel flagship launch in China
The store includes fragrance, makeup, and skincare lines.
Diptyque debuts two-storey sensory boutique in Central Hong Kong
It features a green façade and a neon art installation.
Philippine fast food giant Jollibee reviews 2026 plans amidst geopolitical uncertainty
Profitability for the quarter was affected by elevated direct costs due to inflation.
Experience overtakes points in Indonesia retail loyalty
Retailers are shifting towards emotional engagement and omnichannel experiences to retain customers.
Indonesia malls face dual pressure from digital adoption and social demand
Operators face structural pressure to redesign physical spaces around digital behaviour shifts.
Indonesia’s consumers are becoming more selective with every purchase
Only 12% of Indonesians remain loyal to regular brands, whilst 80% now shop through live commerce.
AI commoditisation narrows retail competitive advantage
Adoption is standardising retail capabilities and narrowing competitive gaps.
Indonesian retail marketers in ‘survival mode’ as AI reshapes ads, marketing
AI is seen as a key tool to improve media planning and creative production efficiency.
Indonesian retailers refuse third-party data sales as trust remains priority
Individual customer profiles remain strictly in-house to prevent third-party control.
Dan+Dan transforms beauty waste into customer loyalty engine
The programme allows customers to return empty packaging for discounts.
Indonesian retailers push for unified omnichannel systems as consumer expectations rise
Social commerce is also growing rapidly in the country.
AI and unified data support Indonesia’s digital growth amidst rising volatility
Economic uncertainty and supply chain risks are increasing business pressure.
Commentary
How EV buyers in Asia are rewriting consumer trust and retail competition
If the AI agent doesn't know your brand, neither does your next customer