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Customers take center stage: Using innovation to grow your business
Customers take center stage: Using innovation to grow your business
This exclusive Retail Asia virtual round table on 28 May will guide retailers on how to meet their customer's needs and sustain their business during the pandemic.
How NTUC FairPrice's consumer centric mindset became its golden goose
The "FairPrice on Wheels" community initiative brings daily essentials to mature estates with higher concentration of low-income seniors.
US-based Sam’s Club launches first Huizhou store
The store offers sampling activities, free eye and hearing tests, and wine tasting.
Hongkong Land launches shopping mall in Chongqing
It features a seven-storey botanical garden and sports and cultural interactive offerings.
Revenge spending boosts South Korea’s luxury retail
Both women’s and men’s clothing stores saw a rise in sales this year.
How South Korea’s supermarkets lure in neighborhood customers
Customers have been shopping more through local shops and online platforms.
Shinsegae’s Emart offers ‘e-money’ to customers
Shoppers can save up to 3,000 points by finding products sold cheaper elsewhere.
South Korea’s department stores scramble for better products
The rapid rise of online shopping has weakened their status amongst SMEs.
Alibaba's Taobao Deals to roll out more direct-from-producer products
The app saw 100 million users during its first year.
JD’s Seven Fresh launches first Shenzhen store
Customers can get imported produce as well as local fruits from Guangdong.
Weekly News Wrap: Singapore stuck on digitising hawker stalls; China launches antitrust probe on Meituan
And Indian food delivery startup Zomato files IPO of up to $1.1b.
How embedded finance eases Philippines’ e-commerce woes
Embedded finance aims to simplify transactions and improve customer experience.
NTUC Fairprice: Building the grocery store of the future
What does the future of supermarkets look like in Singapore, and how will it change how you shop?
Check out these tech initiatives by Japan's retailers
Daiei saved 50% in opening costs for its upcoming unmanned store.
Asia's formalwear retailers urged to revisit market strategies
As employees remain working from home, retailers could consider focusing on comfort, analysts have advised.
Alibaba's Tmall rolls out 3D shopping for furniture brands
Customers can explore over 10,000 showrooms through their phones.
Check out FamilyMart's new stores across Asia
The company rolled out its first drive-through store in Malaysia.
Most Read
1. lululemon opens flagship store in Seoul 2. Nestlé Purina PetCare triumphs at FMCG Asia Awards 2025 with product launch distinction 3. Edition opens first standalone Singapore store at Raffles City 4. FairPrice Group honoured at FMCG Asia Awards 2025 for homegrown excellence 5. 86% of Southeast Asian consumers shop actively in online mallsResource Center
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The retailer strengthened consumer trust through value-led campaigns and innovative launches.
Commentary
This 11.11, the real battle lies in shopper confidence – not the biggest discount