News
Coupang raises service charge to cut losses
Coupang raises service charge to cut losses
But an analyst fears that this will fall short of reaching profitability.
JD’s Seven Fresh to open 12 stores in Southern China by end-2022
The company seeks to expand its Greater Bay Area operations, currently with eight stores.
Reliance invests $200m in quick commerce player Dunzo
The delivery company is seeking to expand its operations to 15 Indian cities.
Weekly News Wrap: Delhi court halts Future-Amazon arbitration; 7-Eleven China fined over calling Taiwan a nation
And Walmart clarified they did not deliberately remove Xinjiang products on its app.
These 3 consumer classes will drive APAC’s experience economy
The women, Gen Zs, and empowered 50s will have the biggest impact to the marketplace.
Shiseido, Tencent partner to improve social commerce business
This aims to provide new consumers to Chinese consumers globally.
FedEx launch time-definite delivery service for AMEA businesses
Singapore and Hong Kong were amongst the selected destinations for delivery.
What trends will emerge for SMEs this 2022?
Digitalisation remains king for businesses to grow this year.
Brazil-based meat supplier marks retail foray into China via JD
JBS will offer a wide selection of beef products from several countries.
Indonesia’s Kopi Kenangan hits unicorn status with $96m funding
It seeks to expand its new brands and broaden its coffee business’ reach internationally.
Alibaba ties up with Belgian government to promote Belgian exports
The company will provide assistance to Belgian SMEs on its platform.
Ten brands offer online after-sales service on Tmall Luxury Pavilion
Joining the service are Gucci, Van Cleef & Arpels, and Burberry.
JD to build next omni-channel mall in Jiangei New Area
This marks the second collaboration between JD and Excellence Group.
Weekly News Wrap: China’s tight regulations hit livestream commerce; Visuals draw in Chinese customers to bookstoresAnd Walmart faces pressure after removing Xinjiang-sourced products from stores. From Reuters: China's 'common prosperity' crackdown has
And Walmart faces pressure after removing Xinjiang-sourced products from stores.
Happy holidays, one and all!
Retail Asia will be back on 3 January 2022.
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.
Carousell HK, GOGOX, Atome to create ecosystem to support small businesses
This will help address the pain points of small businesses in logistics and cash management.
Commentary
This 11.11, the real battle lies in shopper confidence – not the biggest discount