How foodpanda helped its merchants in Asia?

The platform introduced personalised support, growth tools, financial access, and local campaigns.

foodpanda announced a double-digit year-on-year increase in merchant sign-ups across Asia underpinned by personalised support and growth tools amongst other initiatives.  

It has also introduced financial access, and local campaigns, it said in a release. 

In Taiwan, foodpanda partnered with the Commerce Development Research Institute (CDRI) and Asia Marketing Transformation Alliance (AMT) to form the country’s first Restaurant Transformation Advisory Team.

The team offers consultant-led coaching, data analysis of over 1 billion orders, and tailored action plans to help merchants digitise.

In Singapore, the platform’s artificial intelligence (AI)-powered recommendation solutions such as Panda Ads, and retail media integrations, data insights dashboards, empowered merchants to attract new customers and optimise operations.

In Malaysia, foodpanda partnered with Funding Societies and AEON Bank in Malaysia and Bangladesh to offer financing programmes that help small businesses invest in expansion and cash flow.

In Hong Kong, foodpanda has collaborated with major banks, payment partners, and card schemes, to support merchants.

The platform recognises merchants through awards, events, and Local Heroes campaigns.

foodpanda will expand its merchant care programme across all 10 Asia-Pacific markets in 2026. This includes scaling initiatives such as Panda Ads, financing partnerships, and merchant recognition programmes to reach more small-medium enterprises like family-run hawker stalls.