Event News

PUMA’s Forever Faster Sprint to Build Customer Loyalty in SEA

Engaging Regular Customers Is more Cost-Efficient than Acquiring New Ones.

PUMA’s Forever Faster Sprint to Build Customer Loyalty in SEA

Engaging Regular Customers Is more Cost-Efficient than Acquiring New Ones.

The future of retail: a hybrid of in-store and online experience

Having an omnichannel strategy empowered by technology is the key to surviving in the retail industry, with disruptions from the pandemic here to stay.

Combating payment fraud in an increasingly digital world

The rise of digital payment channels has brought new opportunities for bad actors to target customers and businesses.

LexisNexis Risk Solutions webinar to highlight fraud prevention strategies for new payment channels

The retail industry is urged to counter fraudulent activities and develop strategies towards early detection. 

Diversifying supply sources needed to reduce business risk, says RSM partner

David pointed out how companies’ efforts to expand their social commerce space play a significant factor today.

Reshaping the retail market with self-service systems

The virtual fireside chat highlights the importance of the solution in improving customer experience amidst a highly digitalised retail industry.

Harness the power of personalisation and loyalty in a roundtable discussion hosted by Capillary Technologies

With personalisation as its core, businesses can increase customer engagement and retention.

Self-service: Who is it for?

The younger generation is seen to be more comfortable using self-service technology.

Tech savvy shoppers drawn to digitally-enhanced shopping experiences

73% of customers expect rapid catalogue-to-cart shopping with the use of mobile devices

Watsons Singapore wins Retail Asia Award for driving digital acceleration and sustainable innovation in the health and beauty industry

The company continuously transforms its retail model with omnichannel and sustainable innovations to adapt to the changing retail landscape and better suit the needs of its customers. 

Metro Singapore: The Sustainable Department Store of Tomorrow

The department store is committed to promoting sustainable development that will positively impact supplier practices, employee welfare, and consumer health. 

Companies should rebuild supply chain, business models around consumers’ lives, says EY leader

The FMCG sector needs to focus on positive impacts in products and services to appeal to an increasingly eco-conscious population.

The current consumer landscape is now focusing on ESG issues, according to PwC Corporate Finance head

Neil Sutton also explained that businesses have to adapt to their expectations and that companies are now focusing on their digital transformation.

Asia weighs customer experience and health protocols in reshaping retail

Diebold Nixdorf will lead talks on the self-service segment in Asia.