E-commerce

The future of retail: Omnichannel dominates retailers’ pandemic growth strategy

Loyalty programs, smart logistics, and a seamless online-to-offline experience are crucial as customers migrate online.

The future of retail: Omnichannel dominates retailers’ pandemic growth strategy

Loyalty programs, smart logistics, and a seamless online-to-offline experience are crucial as customers migrate online.

Grab expands grocery service across Southeast Asia

It has welcomed big store chains in Indonesia, Thailand, Malaysia, Philippines, and Vietnam.

Weekly News Wrap: Regulations hamper China’s Singles’ Day sales growth; JD looks to ramp up overseas investment

And Future Retail discloses new documents bolstering its case against the Amazon deal.

Metaverse palatforms in vogue amongst South Korean retailers

CU’s BGF Retail and Lotte Department Store have expressed plans to host virtual events.

China’s top e-commerce firms saw record Singles’ Day sales

Alibaba and JD closed their 11.11 promos with sales volumes of $85b and $55b, respectively.

Starbucks Korea limits mobile order after employee complaints

Its staff protested last October over heavy workloads during marketing events.

Weekly News Wrap: Regulatory scrutiny hampers China’s Singles Day sales; Vietnam’s Tiki rases $258m ahead of IPO

Singapore’s ShopBack buys a local fintech startup to add “buy now, pay later” services.

SEA e-commerce online conversations reached 1 million in 2021

Meltwater said brands should utilise the region's top online shopping trends.

11.11 SEA sales skyrocket to 554% in 2020

However, 12.12 emerged as the largest shopping festival for 2020.

Alibaba rolls out free return service for Singapore customers

Customers can now initiate a goods return request on its logistics platform.

Regulator greenlights E-Mart’s purchase of eBay Korea

The Fair Trade Commission believes the approval will spur competition in the retail sector.

JD bares plans to boost agri-products for Singles Day promo

The company has targeted more than 1,000 brands for this initiative.

UOB partners with Fave to transform rewards programmes

The new UOB Rewards+ intends to make rewards more straightforward, transparent, and engaging.

Alibaba brings sustainability into limelight for Singles’ Day festival

It is planning to slash order-related carbon emissions by 30%.

Shoppertainment Live opens seven 'livestyle' studios in PH

The studios will be used for the new normal in live commerce.

Alibaba users flocked to beauty and animal stores during Golden Week

Sales of cat and dog snacks and animal grooming products more than doubled.