News

Happy holidays, one and all!

Retail Asia will be back on 3 January 2022. 

Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape

Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.

Carousell HK, GOGOX, Atome to create ecosystem to support small businesses

This will help address the pain points of small businesses in logistics and cash management.

Mitsubishi, Lawson to supply solar power to 3,600 convenience stores

The supplying of the renewable energy will start in April 2022.

Answering consumer needs amidst the push for digital transformation

The push to become more customer-centric makes digitalisation inevitable.

South Korean retailers get into upcycling initiatives

Hyundai Department Store is selling bags made from its old banners.

JD Fresh gets direct cherry sources from Chilean exporters

China takes up 95% of Chile’s cherry exports.

Starbucks Coffee bans disposable cups in Jeju Island

The company has set up 26 return slots for multi-use cups.

Don Don Donki launches new Jonetz store in Malaysia

The store seeks to provide a gourmet trip experience with dishes from various parts of Japan.

Retail Asia commends leading FMCG companies in the region at the FMCG Asia Awards

Over 20 companies were awarded in the inaugural awards programme.

Colgate-Palmolive inks MOU with Shopee to boost e-commerce business

The partnership is aimed at growing Colgate’s digital sales by over 20 times by 2025.

7-Eleven Malaysia ventures to pharmacy business in Indonesia

The proposal is expected to be completed in 2022.

Korea’s first Western-style restaurant shuts down

Its location is expected to be renovated to make way for a haute restaurant complex.

South Korea dominated AliExpress’ Black Friday sales

The volume of parcels shipped to South Korea was the highest amongst all countries.