Singapore

It has successfully stood out by providing personalised, differentiated, and experiential retail experiences that delight shoppers and attract tourists.

Through technology adoption, expanded product offerings, and serving underserved customers, Cheers has become the go-to destination for quick top-ups in Singapore.

The brand was honoured for its innovative French botanist hub concept, with its latest innovation in cashier-less store concept, revolutionising the customer experience.

Staying focused on its O+O strategy, continually seeking to provide a seamless customer experience by removing pain points and elevating shopping experiences.

The award recognises the department store chain’s commitment to sustainability, community outreach, and innovative initiatives.

The company received awards for its baking studio and cafe initiative, as well as its app loyalty programme.

The virtual event helped pave the way for future retail experiences by integrating online and offline worlds.

Over half would check and compare prices online, and purchase products via physical stores.

They should focus on solving cart abandonment issues to avoid losing customers.

They do not proceed with their checkout due to delivery concerns, amongst others.

More than 40% decreased their budgets, whilst nearly 15% allotted a higher budget for groceries. 

The new store offers over 21 brands across c varying sports.

It recently launched its Brand Protection Partnership initiative. 

Trustworthiness was amongst the factors for shopping for groceries online.

Scott Price will assume the position on 1 August.

The market is expected to grow by 3.2% CAGR over 2022-2027.