Malaysia

This forecast follows a robust 11% growth in Q1 2024.

Customers can explore over a thousand items in the new 27,000-square-foot store.

Retailers now leverage GenAI for a competitive edge in communications, marketing, and operations.

Its initiatives have offered an immersive shopping experience and health essentials that nurture customers' well-being.

Babyshop's strategic expansion and focus on personalised services have significantly enhanced its presence and customer engagement in the Malaysian market.

The leading apparel retailer captures top honours for innovation and brand transformation.

Over 800,000 customers have registered in its iAEON platform.

Over 4,400 Guardian team members will have access to a portion of their earned wages before payday.

Users can now return eligible items across all product categories for free within a 15-day guarantee period.

It was mainly attributed to the industry's adoption of sustainable practices and the booming e-commerce market.

Customers will receive a RM5 voucher for deliveries that exceed the estimated delivery date provided. 

It is mainly driven by dietary restrictions, vegan or vegetarian lifestyles, and health concerns.

Don't miss this pivot point for retailers, driving growth and redefining consumer experiences in one of the world's most dynamic retail environments.

Customers of ZALORA who shop for sustainable products are increasing year by year.

ZALORA’s strategy enables the processing of up to 200,000 orders daily.

Alternative payment methods accounted for 35.7% of e-commerce transactions in 2023.