Indonesia
Pomelo operator bets on clothing reuse
Pomelo operator bets on clothing reuse
Garment recycling remains costly without government or corporate support.
2 days ago
Miniso launches flagship Miniso Friends store in Indonesia
About 60% of its products are exclusive or limited-edition IP collections.
IKEA Indonesia deepens local sourcing ties
The retailer works with 18 Indonesian suppliers across three product categories.
MR. D.I.Y. Indonesia wins two awards at Retail Asia Awards 2026
The retailer retained its Household Goods Retailer of the Year - Indonesia title for the second consecutive year.
PT Hartadinata Abadi Tbk wins at Retail Asia Awards 2026
The company secured the award following outstanding financial performance and strategic store enhancements across Indonesia.
IKEA Indonesia recognised at Retail Asia Awards 2026 for IKEA Family relaunch
The retailer relaunched IKEA Family with refreshed member benefits and a roving truck activation in Indonesia.
Experience overtakes points in Indonesia retail loyalty
Retailers are shifting towards emotional engagement and omnichannel experiences to retain customers.
Indonesia malls face dual pressure from digital adoption and social demand
Operators face structural pressure to redesign physical spaces around digital behaviour shifts.
Indonesia’s consumers are becoming more selective with every purchase
Only 12% of Indonesians remain loyal to regular brands, whilst 80% now shop through live commerce.
AI commoditisation narrows retail competitive advantage
Adoption is standardising retail capabilities and narrowing competitive gaps.
Indonesian retail marketers in ‘survival mode’ as AI reshapes ads, marketing
AI is seen as a key tool to improve media planning and creative production efficiency.
Indonesian retailers refuse third-party data sales as trust remains priority
Individual customer profiles remain strictly in-house to prevent third-party control.
Dan+Dan transforms beauty waste into customer loyalty engine
The programme allows customers to return empty packaging for discounts.
Protecting Indonesia’s retail businesses through resilient cellular connectivity
Resilient connectivity is about protecting revenue, maintaining trust, supporting omnichannels, and ensuring continuity.
Indonesian retailers push for unified omnichannel systems as consumer expectations rise
Social commerce is also growing rapidly in the country.
AI and unified data support Indonesia’s digital growth amidst rising volatility
Economic uncertainty and supply chain risks are increasing business pressure.
Urban consumers are reshaping Indonesia’s retail market
77% of Indonesians still want to see products in person — even as online shopping keeps accelerating
Commentary
The trust gap that will decide agentic commerce in Asian retail
To grow customer engagement across APAC with AI, brands must earn trust first
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