Heinemann Oceania Pty Ltd takes home win at Retail Asia Awards 2025

The company emerged as this year’s Travel Retailer of the Year - Australia awardee.

Heinemann Oceania Pty Ltd was honoured at the Retail Asia Awards 2025 for demonstrating resilience and innovation. 

In the past two years, Heinemann Oceania has emerged stronger from the challenges posed by the pandemic crisis. Notably, it expanded its footprint into Sydney Airport and Gold Coast Airport’s domestic terminals and completely redeveloped its flagship duty-free store in Sydney Airport’s international terminal, anchoring the airport’s new luxury precinct. This commitment to reinvention and to the company’s vision of “turning travel time into valuable time” has solidified Heinemann’s leading position in Oceania’s travel retail sector.

The expansion of Heinemann’s retail footprint in Oceania has enabled the company to more effectively deliver on its value proposition of being a “valuable travel companion,” creating a seamless shopping experience for all Sydney and Gold Coast Airport travellers, whether they are flying domestically, internationally, or in transit. In Sydney Airport, Heinemann debuted the first-ever department store concept in an Australian domestic airport and brought the largest selection of beauty brands in a domestic airport environment to the country’s busiest terminal.

Heinemann Oceania is committed to excellence, and this is evident in its tailored product assortments that reflect local preferences curated to not just each airport but each store location. Its introduction of over a hundred Australian brands to international travellers has fostered closer connections with the communities it serves. Furthermore, Heinemann prides itself on its customer experience by hiring passionate retail professionals and investing in their training and development.

The company also brings to its customers a full omni-channel experience that includes Click & Collect, Shop & Collect, and Home Delivery services—all for the enhancement of travellers’ convenience. These initiatives have set a new standard for retail in domestic airport terminals and also provide passengers with flexible shopping options. 

As Heinemann Oceania continues to innovate, the company remains dedicated to providing exceptional shopping experiences for travellers, focussing on local innovation, immersive experiences, and a commitment to sustainability.

The Retail Asia Awards honours the achievements and innovations of the key players in the retail industry in Asia. The annual event also serves as a showcase of the diverse range of categories in various aspects of the sector.

The Retail Asia Awards is presented by Retail Asia Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for your company's exceptional products or initiatives in the Retail industry, please contact Jane Patiag at [email protected].