APM Monaco takes home Retail Asia Awards 2025 win for flagship store

It has achieved remarkable revenue growth, customer satisfaction, and market expansion over the past year.

Fashion jewelry company APM Monaco emerged as the Brand Store of the Year - United Arab Emirates in the coveted Retail Asia Awards for its flagship store, APM Dubai Mall, that defined new benchmarks across performance, client experience, retail innovation and engagement.

Over the past year, APM Dubai Mall has seen a significant increase in revenue, far outpacing industry averages for both the jewellery category and the broader luxury retail sector. It has also grown its overall client satisfaction to 98% in the past 12 months. It has also diversified its product range with exclusive collections.

At the same time, the store has integrated advanced retail technologies such as artificial intelligence-powered customer service, interactive displays, client engagement platforms and mobile POS and payment solutions designed to activate a 360-degree client-centric operating model. This ensures that the company is always ready to serve in ways the client chooses.

APM Monaco has also launched targeted marketing campaigns, including TikTok & Snap, to bring its collections into the ways UAE clients connect & engage. It has developed elevated product discovery & trial through personalised shopping experiences tailored to meet the desires of discerning clients.

Moreover, it has also iterated its retail footprint and optimised the in-boutique environment to ensure that even the highest traffic moments do not compromise the enjoyment of an elevated and immersive in-boutique experience.

With the store’s success, the company has created job opportunities and has contributed to Dubai’s local economy, supporting the growth of the city’s retail sector. It has also tailored its services and experiences to local client expectations with acute recognition of cultural sensibilities.

For APM Monaco, the achievements of APM Dubai Mall over the past year are a testament to its commitment to excellence in revenue growth, customer satisfaction, market expansion, and innovation.

“By overcoming challenges, integrating cutting-edge technology, and maintaining a strong focus on sustainability and local integration, we have solidified our position as a trailblazer in the luxury retail jewellery sector. As we look ahead, we remain dedicated to pushing boundaries, exceeding expectations, and shaping the future of fashion jewellery in the UAE and beyond,” it said.

Retail Asia Awards recognises outstanding achievements, innovations, and excellence within the retail industry across the Asia-Pacific region.

The Retail Asia Awards is presented by Retail Asia Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for your company's exceptional products or initiatives in the Retail industry, please contact Jane Patiag at [email protected].