Contributors
Matty Kaffeman
Matty Kaffeman, the Vice President for North Asia and Korea at customer engagement platform provider Verint, is a business technology leader with more than 20 years of experience in the global IT industry. He has a solid track record of improving customer satisfaction for his clients, leading businesses and developing and enhancing IT sales both direct and via channel partners, as well as excellent presentation and customer-facing skills.
His experience spans a diverse range of sectors from Automation, Enterprise Management, Security, Workload Automation and Software Development tools, and he has a deep knowledge of APJ Markets.
Matty holds B.A. in Computer Science and Economics as well as LL.B. degrees from Tel Aviv University.
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Mehdi Jaouadi
Mehdi is a Partner based in Thailand. He has over 11 years of experience in marketing sales, distribution, e-commerce and digital within the FMCG and healthcare industries across Asia, Europe and Latin America. Mehdi brings with him an excellent track record in strategy formulation, business development and large-scale expansion growth within top tier MNCs in the personal care, healthcare and food industry. He holds a B.A. in International Business Management from Edinburgh Napier University and a Masters in Management from EDHEC Business School.
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Mitch Bittermann
Mitch Bittermann leads the e-commerce and digital team as Executive Vice President of e-commerce for TMX Asia. He brings over 20 years of global experience in e-commerce and supply chains. A recognised leader of e-commerce and logistics strategies, Mitch was previously the Director of E-Commerce, Southeast Asia at adidas, where he played an integral role in establishing adidas’ brand.com and marketplace ventures across Southeast Asia, enabling the brand to significantly scale its online business. Prior to adidas, he was the Group Chief Commercial Officer at aCommerce, the leading e-commerce service provider in Southeast Asia where he supported global brands and retailers to go online.
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Operators face structural pressure to redesign physical spaces around digital behaviour shifts.
Commentary
Protecting Indonesia’s retail businesses through resilient cellular connectivity
Why e-commerce winners in SEA are rethinking operating models
Why flexible storage is the backbone of the pop-up economy
How point of sale became the hub for customer experience
APAC retailers need to rethink where fraud prevention begins
How Singapore consumer brands can build strong supply chains amidst rising input costs