KPMG

KPMG firms operate in 145 countries and territories, and in FY21, collectively employed more than 236,000 people, serving the needs of business, governments, public-sector agencies, not-for-profits and through KPMG firms' audit and assurance practices, the capital markets.

Retailers urged to heed Gen Z sustainability call

Retailers urged to heed Gen Z sustainability call

KPMG says 79% of Zoomers will buy into brands whose values are aligned with theirs. 

Retailers must prepare for ‘seamless commerce’

KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.

Asia-Pacific retailers need AI boost to meet customer expectations

Retailers struggle with AI adoption while aiming to meet the demands of Gen Z consumers.

How can retailers balance omnichannel strategies with consumer preferences for physical stores?

Less than half of APAC consumers prefer online shopping, but most still rely on brick-and-mortar outlets.

How will retailers use AI gatekeepers to change the shopping experience?

One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.

India's urban e-commerce thriving amidst economic challenges: report

Pandemic-induced restrictions accelerated the adoption of e-commerce.

Vietnam's middle class eyes higher disposable income by 2027

Economic growth and urbanisation propel middle class expansion

What drives Australia's retail transformation

Next-generation consumer channels and behaviours are anticipated to shape retail growth trends.

How digital transformation is impacting consumer, retail sectors

Defining value in digital transformation strategies is considered crucial.

Vietnam Retail Industry faces confidentiality risks with generative AI

Generative AI transforms customer experience but raises data protection concerns.

Why retailers should pick up the pace of AI adoption

Analysts said they will run the risk of lagging in the market and suffering higher costs.

Building deeper connection with Malaysian shoppers

Industry players and experts highlight the need to reshape retail for shoppers at the Retail Asia Forum in Malaysia. 

Localism rises amongst Indian consumers

Local products offer better value for money and are more in line with consumers’ priorities.

Retailers could bear the brunt of Malaysia’s proposed luxury tax

Introducing a tax on luxury items may send Malaysian consumers, tourists flying off on shopping sprees abroad.

Gen Zs can help turn inflation into opportunity: KPMG

Promotional strategies must be reset to attract 600 million Gen Zs through digital and human consumer experiences.