Commentary

Why flexible storage is the backbone of the pop-up economy

Pop-ups carry a structural challenge that is often overlooked: Inventory management.
1 day ago

Why flexible storage is the backbone of the pop-up economy

Pop-ups carry a structural challenge that is often overlooked: Inventory management.
1 day ago

How point of sale became the hub for customer experience

Modern POS systems blur the lines between digital and physical channels. 
1 day ago

The CX illusion: Why retail’s digital investment isn’t delivering

Retailers must rethink the relationship between associate experience and customer experience.

The future of agentic commerce in APAC: Why identity will anchor hybrid experiences

When identity is embedded seamlessly, security becomes almost invisible to the customer. 

The festive season is a revenue moment – don't let friction or fraud derail it

Retailers need to optimise their online platforms to holiday sales goals.

All that glitters: Is luxury losing its shine, or finding a new one in Asia?

Brands cannot afford to ignore the aspirational middle class that craves status yet also appreciates value.

This 11.11, the real battle lies in shopper confidence – not the biggest discount

For brands and marketers, this generation is the new battleground for earning checkout confidence. 

Winning at the shelf: Innovative packaging strategies

Packaging isn’t a flat image on a screen. It’s something we interact with. 

From shoplifting to safety: How tech is empowering APAC’s retail workers

Retailers must ask themselves: Are their systems equipped to deliver rapid, reliable responses when it matters most?

How retailers can lead the charge in the AI future

Despite the growing momentum, many business leaders still engage with AI at a distance. 

Traceable, regenerative, profitable: The new rules of food retail in Asia

For today’s shopper, traceability is not a nice-to-have—it’s a deal-breaker.

Packaging the future: Why Asia’s F&B sector must treat sustainability as strategy

Packaging must be viewed not as a fixed cost, but as a strategic enabler of long-term value.

Digital giants to retailers: The playbook for scaling ad revenue with onsite retail media

If traditional models do not work, what is the best way to succeed in the retail media business?

Unwrapping the psychology behind festive snacking in Southeast Asia

Is there ever a right time to snack—and how does it influence your choice of snacks? According to Mondelēz International’s latest State of Snacking report, 75% of global consumers snack during a special moment—such as milestones and festive celebrations—or at specific times of the day.