Zebra Technologies, Amazon, Microsoft to explore the elements shaping omnichannel retail success in Asia Pacific

Key executives from tech giants to present at Retail Asia’s upcoming webinar on 27 February 2023.

As consumers shift to a preference for hybrid shopping, businesses have to keep track of these evolving changes that are shaping the future of retail. One of the key challenges that all brands and sellers face, whether big or small, is how to ensure a seamless online and in-store shopping experience that meets customer expectations in an increasingly competitive environment. 

Retail Asia’s upcoming webinar aims to explore the latest shopping behaviours in Asia Pacific (APAC), key technologies and strategies retailers can leverage to create a successful omnichannel experience, and how retail associates can enhance their skills to adapt to new technologies. 

Jointly organized by Retail Asia magazine - experts from global tech companies like Zebra Technologies, a leading mobile computing solutions provider, Amazon Singapore, an e-commerce marketplace leader, as well as Microsoft, a key partner for Retailers in their digital transformation initiatives - will share their insights at the online event.

Titled "Future of Retail: Top tech trends shaping omnichannel success in 2023”, the online event will held on Monday, 27 February 2023 at 11:00AM - 12:00PM SGT, and is open to all retail executives who want to hear about the insights around major trends and technologies impacting the success of retail businesses.

Key topics participants can hear about at the webinar include:

• Current shopping behavior patterns and trends in APAC
• Impactful technologies retailers should look out for in 2023 to enhance the customer experience 
• Hybrid shopping: How to create a seamless online and in-store shopping experience
• How frontline workers and retail associates can maximize their work efficiency with the power of tech

The keynote speakers at the event are:

• George Pepes, APAC Vertical Solutions and Marketing Lead Retail, Healthcare and Hospitality at Zebra Technologies
• Jan Lim, Country Leader, Singapore Marketplace, Amazon
• Harsha Illindala, Industry Advocate Director, World Wide Retail and Consumer Goods, Microsoft

About the speakers

With more than 20 years of experience, George Pepes is well-versed in the areas of automatic identification and communication technologies including mobile printing and computing, data capture, RFID and the Internet Things (IoT). He also works with large retail enterprises to implement solutions that help retail businesses reduce costs, improve their efficiency, market share and customer satisfaction.  

Jan Lim, in his role as Country Leader, Singapore Marketplace, Amazon, helps enable both large and small local and global businesses to sell on Amazon Singapore, as well as expand their businesses to 21 other Amazon marketplaces globally. He is also a member of the board of directors of Amazon Singapore’s holding company and payments businesses.

Harsha Illindala, Industry Director in Microsoft’s worldwide Retail and Consumer Goods industry team is a platinum award winner at Microsoft and has worked with the company’s leading retail and consumer goods customers in Asia and supported them in setting up multi-horizon/multi-year partnerships with Microsoft. In his over 24-year career, he has advised customers on their roadmaps as well as undertaken and delivered projects related to digital transformation and intelligent retail.     

About Retail Asia     

Retail Asia is an industry magazine focused on Asia, boasting a readership of C-level executives from the region’s major retail companies.

About Zebra Technologies

Zebra empowers organizations to thrive in the on-demand economy by making every front-line worker and asset at the edge visible, connected and fully optimized. With an ecosystem of more than 10,000 partners across more than 100 countries, Zebra serves customers of all sizes – including 84% of the Fortune 500 – with an award-winning portfolio of hardware, software, services and solutions that digitize and automate workflows.

Sign up now

Interested in learning more about the future of retail? Register for the webinar here.