Retail Asia Awards 2023 Winner: Kmart Australia

Kmart Australia wins the Retailer of the Year - Australia and Digital Initiative of the Year - Australia at the Retail Asia Awards 2023.

Kmart acknowledges the importance of accurate data and seamless omnichannel experiences for customers, leading them to invest in RFID technology. This has led them to launch Tory, an RFID-enabled inventory tracker, self-navigating robot. Kmart's focus on investing in digital technology has been part of a multi-year journey to enhance the customer experience, improve product availability, and create an engaging environment for team members. Hear more from Asker Laubjerg, Chief Operating Officer, as he shares how technology enables Kmart to have better customer connections.

Learn more about them: Kmart showcases agile, adaptable business through technology adoption

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