Retail Asia Awards 2023 Winner: The Hong Kong Jockey Club

The Hong Kong Jockey Club wins the In-Store Customer Experience of the Year - Hong Kong at the Retail Asia Awards 2023. The Hong Kong Jockey Club embarked on a project to reposition its retail branches as experience shops in order to enhance customer engagement and appeal to a broader demographic.

Hear more from Grace Liang, Head of Retail and Telebet, as she discusses the positive response the Club got from customers, who enjoy the integrated play, dine, and watch experiences, lifestyle events, and social activities in the new shop format.

#RetailAsiaAwards #TheHongKongJockeyClub

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