109 views

Retail Asia Awards 2023 Winner: The Hong Kong Jockey Club

The Hong Kong Jockey Club wins the In-Store Customer Experience of the Year - Hong Kong at the Retail Asia Awards 2023. The Hong Kong Jockey Club embarked on a project to reposition its retail branches as experience shops in order to enhance customer engagement and appeal to a broader demographic.

Hear more from Grace Liang, Head of Retail and Telebet, as she discusses the positive response the Club got from customers, who enjoy the integrated play, dine, and watch experiences, lifestyle events, and social activities in the new shop format.

#RetailAsiaAwards #TheHongKongJockeyClub

Follow the link for more news on

Join Retail Asia community
Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Top News

85% of A2000 retailers in Asia-Pacific to invest in GenAI by 2027
Half of A2000 retailers are projected to implement AI-enabled contextualised recommendations by 2028.
Technology
1 in 3 brands launched in 2022 discontinued by 2023: report
Analysts said there is less than 60% chance for new products to survive in the market in the long term.
Birkenstock opens first flagship store in India
The newly-opened store combines Birkenstock's focus on function, quality, and tradition with India's cultural richness.
Stores

Exclusives

Supermarkets lead growth in Vietnam’s evolving retail scene
One-stop shopping experience poses challenges for the prevailing majority of mom-and-pop shops.
E-commerce
AI-powered personalisation paints the future of retail
Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.
E-commerce