Omnichannel
APAC retailers face pressure to adapt to tech, consumer shifts
APAC retailers face pressure to adapt to tech, consumer shifts
AI advancements, data analytics, and omnichannel strategies are reshaping the future of retail in the region.
Maintaining O+O presence key for Hong Kong retailers’ operations
Offline-plus-online will help attract more consumers whilst travel is still restricted.
Omnichannel is the way forward for APAC retailers
As physical stores reopen, online spending may drop to 13.4% by end-2021 but never below pre-COVID levels.
Commentary
APAC retailers need to rethink where fraud prevention begins
How Singapore consumer brands can build strong supply chains amidst rising input costs
The CX illusion: Why retail’s digital investment isn’t delivering
The future of agentic commerce in APAC: Why identity will anchor hybrid experiences