Omnichannel

Maintaining O+O presence key for Hong Kong retailers’ operations

Offline-plus-online will help attract more consumers whilst travel is still restricted.

Maintaining O+O presence key for Hong Kong retailers’ operations

Offline-plus-online will help attract more consumers whilst travel is still restricted.

Omnichannel is the way forward for APAC retailers

As physical stores reopen, online spending may drop to 13.4% by end-2021 but never below pre-COVID levels.