Malcolm Koh
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.
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1. Outstanding retail companies, innovations lauded at Retail Asia Awards 2025 2. Uniqlo opens first touchpoint store in Singapore 3. FairPrice ramps up digital push with new ‘Store of Tomorrow’ programme 4. Shaping the future of retail: Jaya Grocer named Supermarket of the Year - Malaysia at Retail Asia Awards 2025 5. Hong Kong losing appeal as shopping mecca due to tariffsResource Center
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Jaya Grocer strengthens its role in Malaysia’s retail future with customer-focussed innovations.
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