Malcolm Koh
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.
Most Read
1. China to keep ruling global e-commerce market 2. Delivering seamless and personalised shopping experience with digital innovation 3. JD.com imports one million Dutch tulips to China 4. Estée Lauder Companies partners with Adobe to streamline digital marketing with GenAI 5. Taiwan e-commerce market to grow 7.9% in 2025Resource Center
Read Here
Advertise
Sign Up
Event News
They also cited the need to balance digital and physical retail.
Commentary
Unwrapping the psychology behind festive snacking in Southeast Asia