Malcolm Koh
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.
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1. Why luxury brands are losing millions of customers 2. Bandai Namco opens Gundam flagship store in Hong Kong 3. Singapore retail sales rise 6.3% in November 2025 4. Hong Kong retail sales up 6.5% in November 2025 5. Thailand’s Central Retail exits Vietnam electronics market after Nguyen Kim saleResource Center
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FMCG Asia Awards 2025 Winner: Veronica Bernice Jalgalado and Mabel Dela Cruz of CDO Foodsphere
Mabel Dela Cruz of CDO Foodsphere shared how campaigns for Highlands and San Marino help Filipino families elevate everyday meals.
