Malcolm Koh
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.
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Awards
Nov
18
Events
Event News
Retail Asia Awards 2025 Winner: Evelyn Chua of Birkenstock South East Asia Pte. Ltd.
Evelyn Chua of Birkenstock South East Asia shares how Birkenstock’s heritage was reimagined through immersive product storytelling.
Commentary
From shoplifting to safety: How tech is empowering APAC’s retail workers