Malcolm Koh
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.
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AI-driven marketing isn’t just the future, it’s already proving its value – EY’s Olivier Gergele
Retailers who embrace digital innovation, stay agile, and keep the consumer at the centre are best positioned to lead.