E-commerce Southeast Asia (SEA) Barometer Report 2021 - Uncovering SEA online shoppers & delivery preferences report

Around 9 in 10 SEA e-shoppers cites importance to know delivery company

Around 9 in 10 SEA e-shoppers cites importance to know delivery company

A total of 56% prefer the company that guarantees a good service.
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‘Bargain hunting’ behaviour drives SEA consumers’ online purchase

Around 7 in 10 think online shopping saves money.
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Asia Pacific businesses face challenges in B2B e-commerce payments

NTT DATA Named a Leader in Everest Group’s Banking & Financial Services Risk & Compliance PEAK Matrix® Assessment 2023 Report

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1. Indonesian malls prioritise upgrades over expansion 2. Lazada invests over $25m for bigger 11.11 sale 3. Affiliate marketing drives over 21% of revenue for SG brands 4. H&M opens new creative space in Seongsu, South Korea 5. Lanvin Group taps Jiyang Han as new CFO

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Retail Asia Summit - Singapore - September 29, 2026

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Be recognised for your retail excellence at Retail Asia Awards 2026
Co-Written / Partner Be recognised for your retail excellence at Retail Asia Awards 2026
Showcase your success and stand alongside the region’s leading retailers.
Consumers drive earlier holiday shopping with digital tools
E-commerce Consumers drive earlier holiday shopping with digital tools
Success centres on resilient, sustainable value chains and compliance – EY’s Olivier Gergele
Co-Written / Partner Success centres on resilient, sustainable value chains and compliance – EY’s Olivier Gergele
FMCG brands must focus on ‘digital, trust, and community’ to win over Asia’s consumers – KPMG China’s Anson Bailey
Co-Written / Partner FMCG brands must focus on ‘digital, trust, and community’ to win over Asia’s consumers – KPMG China’s Anson Bailey

Videos

Consumers drive earlier holiday shopping with digital tools

Consumers drive earlier holiday shopping with digital tools

Data reshapes fashion as consumers demand purpose and personalisation

Data reshapes fashion as consumers demand purpose and personalisation

AI solutions counter soaring retail crime losses

AI solutions counter soaring retail crime losses

Recession Glam drives consumers to demand cheaper beauty

Recession Glam drives consumers to demand cheaper beauty

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Commentary

E-commerce

This 11.11, the real battle lies in shopper confidence – not the biggest discount