Conversational commerce
One chat away: Conversational commerce levels the playing field for brands online
One chat away: Conversational commerce levels the playing field for brands online
Leaving consumers with unanswered queries can result in $2m missed revenue per day.
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1. Singapore consumers show rising openness to agentic AI shopping 2. 86% of Southeast Asian consumers shop actively in online malls 3. CDO Foodsphere’s Highlands and San Marino earn awards at FMCG Asia Awards 2025 4. Asia Pacific set to become the world’s largest engine of consumer demand 5. CJ Olive Young, Life Healthcare to retail Korean beauty products in Middle EastResource Center
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The brands achieved top recognition for campaigns that strengthened leadership in premium canned goods.
Commentary
This 11.11, the real battle lies in shopper confidence – not the biggest discount