Conversational commerce

One chat away: Conversational commerce levels the playing field for brands online

One chat away: Conversational commerce levels the playing field for brands online

Leaving consumers with unanswered queries can result in $2m missed revenue per day. 
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Thought Leadership Centre

Asia Pacific businesses face challenges in B2B e-commerce payments

NTT DATA Named a Leader in Everest Group’s Banking & Financial Services Risk & Compliance PEAK Matrix® Assessment 2023 Report

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1. Australia's e-commerce revenue down 21% in February 2. SHEIN invests $70m to empower supply chain partners by 2028 3. Central Pattana unveils $3.5B expansion plan to build new Bangkok CBD 4. Here’s what’s happening in Australia’s marketplace sector 5. Dear Me Beauty eyes flagship store

Resource Center

Baby Bunting: Analytics-powered partnership

The Retail Pulse: Discoveries from Zebra’s 16th Annual Global Shopper Study

Pandemic Accelerated Retail Experience in Southeast Asia: Digitalisation and Retail Innovations

Accelerating Innovation in Retail

Risk and rewards of buy now, pay later arrangements

Self-Service: The Next Level Retail Evolution

Retail Asia E-Commerce Digital Conference

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Events

Apr
17

Retail Asia Summit - Malaysia - April 17, 2025

May
12

Retail Asia Summit - Vietnam - May 12, 2025

May
21

State of Supply Chain 2025: Trends, Challenges & AI Advantage

Jun
25

Retail Asia Summit - Indonesia - June 25, 2025

Sep
23

Retail Asia Summit - Singapore - September 23, 2025

Event News

Philippines eyes stricter e-commerce regulation
E-commerce Philippines eyes stricter e-commerce regulation
The Trade industry is beefing up its workforce to better handle complaints.
Euromonitor International’s Quan Yao Peh discusses retail digitalisation and consumer trends in Asia-Pacific
Co-Written / Partner Euromonitor International’s Quan Yao Peh discusses retail digitalisation and consumer trends in Asia-Pacific
RSM’s David Eu emphasises focussing on personalisation to build long-term loyalty
Co-Written / Partner RSM’s David Eu emphasises focussing on personalisation to build long-term loyalty
Philippine retailers accelerate digital transformation, AI integration
Philippine retailers accelerate digital transformation, AI integration

Videos

How brands can engage budget-conscious Filipino consumers

How brands can engage budget-conscious Filipino consumers

Adidas taps Zalora tie-up to grow market

Adidas taps Zalora tie-up to grow market

Adidas strengthens Zalora presence with new PH pop-up

Adidas strengthens Zalora presence with new PH pop-up

Lazada expands reach as shopping habits and trends shift

Lazada expands reach as shopping habits and trends shift

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