Conversational commerce
One chat away: Conversational commerce levels the playing field for brands online
Leaving consumers with unanswered queries can result in $2m missed revenue per day.
One chat away: Conversational commerce levels the playing field for brands online
Leaving consumers with unanswered queries can result in $2m missed revenue per day.
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1. Here are key consumer trends influencing pet care sales in 2024 2. South Korea’s Paris Baguette opens first Philippine store 3. ZALORA ramps up sustainability amidst rising demand for eco-products 4. Alternative payments dominate Hong Kong's e-commerce in 2023 5. MINISO enhances employee welfare and environmental initiatives in 2023Resource Center
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Jun
11
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EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences
![EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences]()
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By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
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Most Read
1. Here are key consumer trends influencing pet care sales in 2024 2. South Korea’s Paris Baguette opens first Philippine store 3. ZALORA ramps up sustainability amidst rising demand for eco-products 4. Alternative payments dominate Hong Kong's e-commerce in 2023 5. MINISO enhances employee welfare and environmental initiatives in 2023Awards
Jun
11