Conversational commerce
One chat away: Conversational commerce levels the playing field for brands online
One chat away: Conversational commerce levels the playing field for brands online
Leaving consumers with unanswered queries can result in $2m missed revenue per day.
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1. 86% of Southeast Asian consumers shop actively in online malls 2. FairPrice Group honoured at FMCG Asia Awards 2025 for homegrown excellence 3. Foodpanda adds ride hailing to pandapro 4. CDO Foodsphere’s Highlands and San Marino earn awards at FMCG Asia Awards 2025 5. Shiseido targets cash flow of ¥600b by 2030Resource Center
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The brands achieved top recognition for campaigns that strengthened leadership in premium canned goods.
Commentary
This 11.11, the real battle lies in shopper confidence – not the biggest discount