Conversational commerce
One chat away: Conversational commerce levels the playing field for brands online
One chat away: Conversational commerce levels the playing field for brands online
Leaving consumers with unanswered queries can result in $2m missed revenue per day.
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1. China FMCG growth slows as value-seeking shoppers take over 2. Indian retailers go hyperlocal as citywide expansion loses ground 3. TikTok rolls out AI ad tools, in-app ’mini’ experiences to boost engagement 4. Yum China takes full control of Pizza Hut China in $1.2b acquisition 5. Australians expected to spend $10.7b in end-of-financial-year salesResource Center
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Awards
Nov
11
Event News
Inside Paragon’s win at the Retail Asia Awards 2026
Jaylyn Ong of Paragon shares how the company strengthens its position as a premier luxury destination through its curated mix of flagship boutiques.
Commentary
How EV buyers in Asia are rewriting consumer trust and retail competition
If the AI agent doesn't know your brand, neither does your next customer