Conversational commerce
One chat away: Conversational commerce levels the playing field for brands online
One chat away: Conversational commerce levels the playing field for brands online
Leaving consumers with unanswered queries can result in $2m missed revenue per day.
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1. Hidden cyber risks emerge as Asia retailers handle peak shopping demand 2. Domino’s India cafe experiment to lure customers during off-peak hours 3. Blue Box Café debuts as Tiffany & Co. unveils Lee Garden store in Hong Kong 4. Chinese e-commerce firms turn to drones amidst intense competition 5. Grocery loses share as health and wellness spending moves to pharmacyResource Center
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Malaysia FMCG shelves under pressure as SKU launches increase
The country recorded over 12,000 new SKUs launched last year.
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