Conversational commerce
One chat away: Conversational commerce levels the playing field for brands online
One chat away: Conversational commerce levels the playing field for brands online
Leaving consumers with unanswered queries can result in $2m missed revenue per day.
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1. Ayala Malls expands PH footprint with 56,000-square-metre mall in Cebu 2. Beauty brands rethink sales as TikTok, Douyin power livestream shopping 3. Retail enters ‘control economy' as growth concentrates in digital channels 4. Consumers want AI agents to shop for 'idealised' selves 5. Foodpanda adds Sheng Siong for on-demand grocery deliveryResource Center
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Co-Written / Partner
FairPrice Xtra earns accolade at Retail Asia Awards
The hypermarket leveraged influencer partnerships and social content to expand reach in Singapore's retail market.
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If the AI agent doesn't know your brand, neither does your next customer
How Asia’s retailers can prepare for AI-first commerce