Stores
Singapore employees find satisfaction in delivering a good customer experience
Singapore employees find satisfaction in delivering a good customer experience
Singapore customer service employees would go out of their way to ensure that customers have a good experience because it is personally satisfying for...
Developing end-to-end security programme for retail
Retailers must rapidly evolve online applications to meet market demands but at the same time, more shoppers are wary of the privacy threats when...
Lancôme pop-up store offers ‘retail-tainment' at Hong Kong International Airport
French luxury beauty brand Lancôme Travel Retail Asia-Pacific launched a Holiday Wonders pop-up concept at Hong Kong International Airport (HKIA) last...
Avoiding shrinkage with automated sales solutions
Shrinkage is an inevitable problem that retailers face and battling this challenge often means implementing solutions that protect the products.
Three trends that will revolutionise organisations in South-east Asia in 2018
Augmented reality in retail, a technology-infused employee experience and virtual assistants in the workplace are among the leading innovations...
Visa debuts interactive shopping experience for 2018 Winter Olympics
Fans watching the Olympic and Paralympic Winter Games PyeongChang 2018 at home will be able to buy Team USA apparel with just a few clicks using Visa...
More than 80% of consumer product brands fail to outgrow their categories
Despite developing Asia’s massive opportunities, fewer than 20% of brands outgrow their categories in this region, according to new analysis from Bain...
Pomelo Fashion raises US$19 million to accelerate growth in South-east Asia
International online fashion company Pomelo announced last month that it has secured an additional US$19 million in funding. Led by JD.com and...
Five global packaging trends for 2018
Next year, online brands will re-invigorate their packaging to enhance the e-commerce experience and brands that adopt clear and succinct package...
Holiday e-commerce trends on how Asia-Pacific Internet users shop in December
To help retailers develop highly-personalised online campaigns to break through the clutter and attract their target audience, RTB House, a global...
Leverage AI & machine learning to rejuvenate retail business
New technologies are often seen as a source of disruption in the retail industry; however, new technologies that can enhance shoppers’ experience also...
How mobile is reshaping the entire shopping experience
Recently, a mind-blowing statistic became a reality: There are right now more active mobile devices on this earth than human beings. According to GSMA...
Driving an innovative way of payment across South-east Asia
Asia is going through a payment revolution in the digital economy, said Punnamas Vichitkulwongsa, CEO of Thailand-based Ascend Money, who tells...
Supply chain investments retailers should make in 2018
2017 has been marked by rapid advancements in the logistics industry as providers adapt to innovative technologies and processes to cater to consumer...
Driving change through innovation and transformation
As retailers strive to stay relevant and serve the needs of evolving customer demands, the recent Asia-Pacific Retailers Convention and Exhibition ...
Bringing the buzz back to retail space
City of Tomorrow, a 10,000sqf store in the middle of CityLink Mall in Singapore, is home to more than 40 curated brands and doubles up as an event...
Improving customer loyalty through communication platforms
Every year retailers are faced with the challenge of ensuring a positive customer experience when stretched to full capacity. Plus, the search for...
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1. Foodpanda automates ‘dark stores’ in Singapore to speed up deliveries 2. Indonesia e-commerce market to hit $46.6b by 2025 3. Tim Hortons launches packaged coffee in South Korea 4. Malaysian retailers told to prioritise technology, consumer-centric approaches 5. Unlock the power of AI in solving supply chain challenges with RELEX SolutionsResource Center
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Digital giants to retailers: The playbook for scaling ad revenue with onsite retail media