India
Wooing the customer at Shoppers Stop
The number of loyal customers at Shoppers Stop has increased six-fold, from 500,000 to 3.2 million all over India, because the retail store has got it right on many fronts – correct brand positioning, an effective loyalty programme, unique advertising, integrated social media and rechargeable gift cards. Shirish Nadkarni reports.
Wooing the customer at Shoppers Stop
The number of loyal customers at Shoppers Stop has increased six-fold, from 500,000 to 3.2 million all over India, because the retail store has got it right on many fronts – correct brand positioning, an effective loyalty programme, unique advertising, integrated social media and rechargeable gift cards. Shirish Nadkarni reports.
Govind Shrikhande: The Customer Care Associate at Shoppers Stop
Govind Shrikhande, managing director of Shoppers Stop, has enjoyed a long career associated with textile and retail, and continues to derive much pleasure from a job that demands attention round-the-clock, 365 days a week. He shares his experiences with Shirish Nadkarni in Mumbai.
Wal-Mart invests US$103 million in India
Wal-Mart is reportedly investing US$103 million in its Indian operations with the goals to expand its wholesale store count and increase its online presence.
India to fast track Ikea debut in Hyderabad
Swedish furniture retailer Ikea says its first store in India will open in Hyderabad.
India set to grow meat presence globally
India is poised for a bigger presence in the global meat market, a senior executive of the Allana Group, the largest producer of halal bovine meat in the world, told delegates of the World Meat Congress in Bejiing.
India is major producer of milk, spices, fruits, vegetables, fish
India is now the world’s biggest milk producer, having overtaken the European Union over the past 12 months, according to the latest edition of the government’s annual economic survey.
Mango goes online on Myntra
Fashion retailer Mango has extended its presence online on Myntra.com, an online shopping portal in India.
El Nino predicted to raise India's edible oil Imports and affect major crops in SE Asia
Warnings about the effect of the El Nino factor on the world’s food crops have grown. The latest is a prediction by the Associated Chambers of Commerce and Industry of India (Assocham) that India’s import bill for edible oils will grow by almost US$5 billion due to the El Nino effect.
Thirst for bottled water in India
A rise in health awareness, increase in tourism and availability of bottled water have boosted the growth of the packaged bottled water industry in India.
Marks & Spencer opens India's first standalone beauty store
Seeking to capitalise on growth opportunities in the lingerie and beauty markets, Marks & Spencer has unveiled its first standalone lingerie and beauty store in India.
Fast-food spending in India doubles, creating new market opportunities
Consumers’ needs for convenience, increased appetite, an insatiable hunger for international food and exposure to global media and cuisine, have caused fast-food spending to double in India.
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EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences
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By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
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1. foodpanda launches house brand ‘bright’ 2. ZALORA ramps up sustainability amidst rising demand for eco-products 3. Alternative payments dominate Hong Kong's e-commerce in 2023 4. AI-powered personalisation paints the future of retail 5. Malaysia's e-commerce market to grow by 12.8% in 2024Awards
Jun
11