Emplifi
Emplifi is the leading unified CX platform that brings marketing, commerce and care together to help businesses close the customer experience gap. More than 7,000 brands, including Delta Air Lines, Ford Motor Company, and McDonald’s, rely on Emplifi to provide their customers with outstanding experiences at every touchpoint.
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E-commerce
Why e-commerce needs a shift towards customer-centred priorities
A unified customer experience across both physical and digital platforms is crucial.