Emplifi
Emplifi is the leading unified CX platform that brings marketing, commerce and care together to help businesses close the customer experience gap. More than 7,000 brands, including Delta Air Lines, Ford Motor Company, and McDonald’s, rely on Emplifi to provide their customers with outstanding experiences at every touchpoint.
APAC social media ad spend up 8% YoY in Q1 2022
APAC social media ad spend up 8% YoY in Q1 2022
The average monthly ad spend per brand was $1,500.
APAC social ad spend rises 24% QoQ in Q4 2021: Emplifi
It rose 11% year-on-year to $2,793.12 per ad account per month.
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Experience overtakes points in Indonesia retail loyalty
Retailers are shifting towards emotional engagement and omnichannel experiences to retain customers.
Commentary
Protecting Indonesia’s retail businesses through resilient cellular connectivity
Why e-commerce winners in SEA are rethinking operating models
Why flexible storage is the backbone of the pop-up economy
How point of sale became the hub for customer experience
APAC retailers need to rethink where fraud prevention begins
How Singapore consumer brands can build strong supply chains amidst rising input costs