Contributors
Matty Kaffeman
Matty Kaffeman, the Vice President for North Asia and Korea at customer engagement platform provider Verint, is a business technology leader with more than 20 years of experience in the global IT industry. He has a solid track record of improving customer satisfaction for his clients, leading businesses and developing and enhancing IT sales both direct and via channel partners, as well as excellent presentation and customer-facing skills.
His experience spans a diverse range of sectors from Automation, Enterprise Management, Security, Workload Automation and Software Development tools, and he has a deep knowledge of APJ Markets.
Matty holds B.A. in Computer Science and Economics as well as LL.B. degrees from Tel Aviv University.
Mehdi Jaouadi
Mehdi is a Partner based in Thailand. He has over 11 years of experience in marketing sales, distribution, e-commerce and digital within the FMCG and healthcare industries across Asia, Europe and Latin America. Mehdi brings with him an excellent track record in strategy formulation, business development and large-scale expansion growth within top tier MNCs in the personal care, healthcare and food industry. He holds a B.A. in International Business Management from Edinburgh Napier University and a Masters in Management from EDHEC Business School.
Mitch Bittermann
Mitch Bittermann leads the e-commerce and digital team as Executive Vice President of e-commerce for TMX Asia. He brings over 20 years of global experience in e-commerce and supply chains. A recognised leader of e-commerce and logistics strategies, Mitch was previously the Director of E-Commerce, Southeast Asia at adidas, where he played an integral role in establishing adidas’ brand.com and marketplace ventures across Southeast Asia, enabling the brand to significantly scale its online business. Prior to adidas, he was the Group Chief Commercial Officer at aCommerce, the leading e-commerce service provider in Southeast Asia where he supported global brands and retailers to go online.
Nick Bradstreet and Simon Smith
Nick Bradstreet is the Director and Head of Asia Pacific, Retail at Savills UK. Having recently returned to the UK with his 30 years of experience in Asia, Bradstreet provides a global perspective of the retail market. He acts as the bridge between the Savills offices in Asia and Europe whilst continuing to be involved in cross border transactions. Bradstreet is focused on bringing Asian retailers to UK/Europe and assists the London team with International facing projects.
Simon Smith heads Regional Research and Consultancy for the Asia Pacific region at Savills Hong Kong. He leads a team of experienced researchers in analysing the commercial real estate markets across various property sectors, developing strategic insights and intelligence which empower Savills’ clients to make informed decisions. With over 30 years of industry expertise, Smith is a recognised thought leader in the industry.
Olivier Gergele
Olivier is Asia-Pacific EY-Parthenon Consumer Leader and EY Asean Consumer Products & Retail Leader based in Singapore, with vast operational and consulting experience in the consumer products and retail sector globally and across Southeast Asia.
His experience covers projects on growth strategies, innovation, value creation, go-to- market, sales and marketing effectiveness, profitability improvement, cost and complexity reduction, change management and large-scale transformation.
Olivier assists clients in engagements such as strategy development, operating model and organization review, go-to-market definition, value creation, and large-scale commercial and cost transformation programs.
Before joining EY in 2019, Olivier was at a management consulting firm, helping global and regional CPR clients transform to drive sustainable growth. Olivier has also been spending over a decade at a multinational consumer goods corporation, driving innovation across geographies and brands.
He holds an MBA from Warwick Business School, UK.
Quan Yao
Quan Yao is a Senior Analyst (Channels) at Euromonitor International, leading research for the Retail and Digital Consumer sectors in Southeast Asia. He has a keen interest in the impact of retail digitalisation and evolving business models, and its implications for businesses and consumers within the region.
Over his time in the company Quan Yao has engaged and advised clients on the industries’ competitive landscape, market trends & strategic outlook through his analysis on Euromonitor's Passport database, external publications, and client and industry conference engagements. He is the Co-Author of Euromonitor’s “Top 100 Retailers in Asia Pacific 2021” White Paper, and his sector commentary has been featured on prominent regional publications such as Singapore Business Review, Tech in Asia and DealStreetAsia.
Quan Yao holds a Bachelor of Business Management degree with a Double Major in Operations Management and Analytics from the Singapore Management University.