Srjana Balraj
Srjana Balraj is the Global head of OmniStore, a platform for unified commerce and customer experience as part of the Algorithmic Retail Suite at TCS. With about 20 years of experience in retail technology, she helps organizations across the world to develop and realize future commerce strategies. She is driven by her passion for retail and working towards realizing the platform vision through use of AI technology, accelerated adoption of new business models and continuous innovation. Srjana is based out of Amsterdam, Netherlands and spends her free time exploring Dutch landscape.
Commentary
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How point of sale became the hub for customer experience
APAC retailers need to rethink where fraud prevention begins
How Singapore consumer brands can build strong supply chains amidst rising input costs