Retail Asia Awards 2023 Winner: NTUC FairPrice Co-Operative Ltd (Convenience Store of the Year - Singapore)
NTUC FairPrice Co-Operative Ltd snags the Convenience Store of the Year - Singapore title at the Retail Asia Awards 2023.
Its convenient store chain, Cheers, is committed to leveraging technology to improve the customer experience and streamline operations. It implemented dual-use POS machines that can function as both cashiers and self-checkout terminals. Cheers also introduced unmanned stores and embraced technology to create a seamless and efficient shopping experience. This approach has been successful, with customers appreciating the convenience and reduced interaction with multiple touchpoints. Hear more from Chua Boon Keat, Head of Channels (Hypermarket, Finest & Cheers), as he talks about the remarkable transformation of Cheers.
Read more about them: NTUC FairPrice's Cheers named Convenience Store of the Year - Singapore in Retail Asia Awards 2023
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