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SAP lays out groundwork for customer-centricity and digitisation for retailers
SAP lays out groundwork for customer-centricity and digitisation for retailers
A “new world of customer experience” and innovation await retail businesses during the pandemic.
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1. Singapore influencer marketing slumps to 28% excitement driver 2. Thai shopping apps end discount wars and raise fees on sellers 3. AS Watson brand lab backs early-stage brands with regional scaling 4. Health-conscious trends seen driving Asia-Pacific bakery growth through 2030 5. Shopping perks boost spending amongst first-time buyers, report saysResource Center
Awards
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Co-Written / Partner
Shangri-La Plaza Corporation wins two awards at Retail Asia Awards 2026
The company was recognised for its transformation into a modern lifestyle and wellness hub in Metro Manila.
Commentary
How EV buyers in Asia are rewriting consumer trust and retail competition
If the AI agent doesn't know your brand, neither does your next customer