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SAP lays out groundwork for customer-centricity and digitisation for retailers
SAP lays out groundwork for customer-centricity and digitisation for retailers
A “new world of customer experience” and innovation await retail businesses during the pandemic.
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1. TikTok unveils new business solutions to drive brand growth 2. YouTube doubles down on video commerce in Southeast Asia 3. IKEA revamping store designs in major cities 4. SM taps 800 personal shoppers to boost customer experience 5. Alibaba launches AI tool to help fashion retailers create virtual try-on videosResource Center
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