RA Summit
Stay updated on the happenings at the Retail Asia Summits 2025.
Malaysia FMCG shelves under pressure as SKU launches increase
Malaysia FMCG shelves under pressure as SKU launches increase
The country recorded over 12,000 new SKUs launched last year.
Experience overtakes points in Indonesia retail loyalty
Retailers are shifting towards emotional engagement and omnichannel experiences to retain customers.
Indonesia malls face dual pressure from digital adoption and social demand
Operators face structural pressure to redesign physical spaces around digital behaviour shifts.
Indonesia’s consumers are becoming more selective with every purchase
Only 12% of Indonesians remain loyal to regular brands, whilst 80% now shop through live commerce.
AI commoditisation narrows retail competitive advantage
Adoption is standardising retail capabilities and narrowing competitive gaps.
Indonesian retail marketers in ‘survival mode’ as AI reshapes ads, marketing
AI is seen as a key tool to improve media planning and creative production efficiency.
Indonesian retailers refuse third-party data sales as trust remains priority
Individual customer profiles remain strictly in-house to prevent third-party control.
Dan+Dan transforms beauty waste into customer loyalty engine
The programme allows customers to return empty packaging for discounts.
Indonesian retailers push for unified omnichannel systems as consumer expectations rise
Social commerce is also growing rapidly in the country.
AI and unified data support Indonesia’s digital growth amidst rising volatility
Economic uncertainty and supply chain risks are increasing business pressure.
Urban consumers are reshaping Indonesia’s retail market
77% of Indonesians still want to see products in person — even as online shopping keeps accelerating
Convergent commerce takes hold as Thai shoppers navigate choice overload
Ipsos data shows high AI acceptance amongst Thais and rising decision fatigue in retail behaviour.
Zero-waste systems cut retail operating costs
The retail sector is uniquely placed to monetise its waste.
Thailand FMCG growth weakens as competition rises and consumers turn cautious
Competition is increasingly driven by local manufacturers.
Margin squeeze drives Thai e-commerce to rethink marketplace dependence
Marketplaces, once the growth engine, are now costlier as commissions have surged over the past two years.
Brands urged to pivot to owned channels amidst rising platform fees
Platform fees now reach as high as 20%.
Retailers told to challenge market norms with ‘intelligent naivety’
Flying Fish Lab’s Mario Braz de Matos urges firms to play to their strengths
Commentary
How Asia’s retailers can prepare for AI-first commerce
Protecting Indonesia’s retail businesses through resilient cellular connectivity
Why e-commerce winners in SEA are rethinking operating models