RA Summit
Stay updated on the happenings at the Retail Asia Summits.
Retail competition drives push into higher margins from non-product sales
Retail competition drives push into higher margins from non-product sales
Media can become a profit engine for physical stores.
4 days ago
TikTok Shop sees shift from search-led to discovery-led shopping
Live commerce sales growth rose over 70% YoY, with live viewership up over 150%+.
Immersive retail faces ROI test as retailers seek measurable results
Data helps track whether campaigns change customer behaviour.
Retail tech squeezes margins as rivals catch up
Near-instant retail can deliver orders in roughly 26 to 28 minutes.
Mondelēz targets micro-occasions to drive digital commerce growth
Brands can design pack formats around the occasions shoppers are searching for.
Retailers urged to prioritise AI use cases over unified data platforms
Firms that see value track the true cost of AI.
Most firms raise AI spending but see little return: Lark
Firms must ask where the value is leaking out.
Retailers rethink frontline jobs as technology takes on routine tasks
AI, RFID, and self-service tools are helping stores extend operations whilst reducing routine workloads.
FairPrice Group extends AI personalisation into grocery aisles
Smart carts can deliver vouchers based on past purchases.
Retailers told to structure product data for AI shopping agents
Consistent product information can help AI agents understand and surface retail listings.
Eight in 10 Southeast Asian shoppers turn to AI for product discovery: Bain
A trust gap remains around allowing AI to complete purchases.
Malaysia FMCG shelves under pressure as SKU launches increase
The country recorded over 12,000 new SKUs launched last year.
Experience overtakes points in Indonesia retail loyalty
Retailers are shifting towards emotional engagement and omnichannel experiences to retain customers.
Indonesia malls face dual pressure from digital adoption and social demand
Operators face structural pressure to redesign physical spaces around digital behaviour shifts.
Indonesia’s consumers are becoming more selective with every purchase
Only 12% of Indonesians remain loyal to regular brands, whilst 80% now shop through live commerce.
AI commoditisation narrows retail competitive advantage
Adoption is standardising retail capabilities and narrowing competitive gaps.
Indonesian retail marketers in ‘survival mode’ as AI reshapes ads, marketing
AI is seen as a key tool to improve media planning and creative production efficiency.
Commentary
How homegrown brands are redefining premium in Asia
AI as the new competitive advantage for Singapore’s small retailers
Why is APAC travel retail betting on experience over discounts?