customer loyalty
The majority of business leaders have difficulty reaching potential new customers
The majority of business leaders have difficulty reaching potential new customers
Certain strategies for reaching customers are no longer effective.
Gambling on Consumer Trust – The Link Between Customer Loyalty and Ransomware Attacks
Since the first lockdown in 2020, many retailers had to pivot to e-commerce for the first time in a bid to help their businesses survive.
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1. Fragmented data infrastructure slowing down AI deployment in Malaysia's retail sector 2. Probability disclosures unlikely to dent blind-box demand in Singapore 3. Malaysian retailers told to adopt multi-layer strategy as marketplace reliance grows 4. HK retail sales up 11.8% as durable goods and jewellery drive growth 5. PGMall’s 'ConsuMerchant' model lets shoppers earn up to 3.5% cashbackResource Center
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FMCG Asia Awards 2025 Winner: Rachel Carrasco of BAKEN
Rachel Carrasco, Founder and CEO of BAKEN, highlights how its Real Bacon Crisps have elevated Filipino snacks to global standards.
Commentary
APAC retailers need to rethink where fraud prevention begins
How Singapore consumer brands can build strong supply chains amidst rising input costs
The CX illusion: Why retail’s digital investment isn’t delivering
The future of agentic commerce in APAC: Why identity will anchor hybrid experiences