customer loyalty
The majority of business leaders have difficulty reaching potential new customers
The majority of business leaders have difficulty reaching potential new customers
Certain strategies for reaching customers are no longer effective.
Gambling on Consumer Trust – The Link Between Customer Loyalty and Ransomware Attacks
Since the first lockdown in 2020, many retailers had to pivot to e-commerce for the first time in a bid to help their businesses survive.
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1. Vietnam e-commerce under pressure as discount-led growth loses momentum 2. Estée Lauder in early talks with Puig over possible merger 3. Hong Kong consumers stay cautious as dining out leads spending 4. Vietnam retailers target personalisation as Gen Z turns to online discovery 5. Vietnam consumers hold back spending despite 8% GDP growthResource Center
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Vietnam retailers see margins squeezed as expansion masks loss-making units
Fragmented data and systems prevent leaders from seeing the full financial picture.
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The future of agentic commerce in APAC: Why identity will anchor hybrid experiences
When AI becomes the front door: How marketing in Singapore will really change in 2026