customer loyalty
Subscription growth tests APAC retailers’ margins
Subscription growth tests APAC retailers’ margins
Retailers must prove that higher order frequency and retention can outweigh the costs of shipping and returns.
How can retailers tell if loyalty programmes work?
Research suggests sales gains alone can give a misleading picture.
The majority of business leaders have difficulty reaching potential new customers
Certain strategies for reaching customers are no longer effective.
Gambling on Consumer Trust – The Link Between Customer Loyalty and Ransomware Attacks
Since the first lockdown in 2020, many retailers had to pivot to e-commerce for the first time in a bid to help their businesses survive.
Most Read
1. FairPrice Group extends AI personalisation into grocery aisles 2. Retailers told to structure product data for AI shopping agents 3. DFI Retail Group takes sole control of Starbucks Asia franchise as Maxim's splits 4. TikTok Shop sees shift from search-led to discovery-led shopping 5. Seven in 10 Singaporeans plan holiday shopping onlineResource Center
Read Here
Advertise
Sign Up
Awards
Nov
11
Events
Event News
Media can become a profit engine for physical stores.
Commentary
How homegrown brands are redefining premium in Asia
AI as the new competitive advantage for Singapore’s small retailers
Why is APAC travel retail betting on experience over discounts?
Why Starbucks wins where Walmart lost: The invisible layer of East Asian retail
The last mile is ready; the rest of the supply chain isn't