Customer Experience
New product choices drive lower brand loyalty in Vietnam
New product choices drive lower brand loyalty in Vietnam
Kantar data shows Vietnam’s surge in options fuels consumers' shifting brand preferences.
‘TechnoCreativity’ leveraged by retailers for deeper customer engagement
Tech and emotions are combined to reshape retail experiences.
Perfume industry faces demand for transparency and personalisation
Consumers increasingly seek custom scents.
Most Read
1. Hidden cyber risks emerge as Asia retailers handle peak shopping demand 2. Domino’s India cafe experiment to lure customers during off-peak hours 3. Blue Box Café debuts as Tiffany & Co. unveils Lee Garden store in Hong Kong 4. Chinese e-commerce firms turn to drones amidst intense competition 5. Ikano builds on retail success in Johor Bahru with new mixed-use expansionResource Center
Read Here
Advertise
Sign Up
Awards
Jun
03
Event News
The country recorded over 12,000 new SKUs launched last year.
Commentary
How Asia’s retailers can prepare for AI-first commerce
Protecting Indonesia’s retail businesses through resilient cellular connectivity
Why e-commerce winners in SEA are rethinking operating models
Why flexible storage is the backbone of the pop-up economy
How point of sale became the hub for customer experience