Customer Experience
New product choices drive lower brand loyalty in Vietnam
New product choices drive lower brand loyalty in Vietnam
Kantar data shows Vietnam’s surge in options fuels consumers' shifting brand preferences.
‘TechnoCreativity’ leveraged by retailers for deeper customer engagement
Tech and emotions are combined to reshape retail experiences.
Perfume industry faces demand for transparency and personalisation
Consumers increasingly seek custom scents.
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1. Rakuten opens e-commerce platform to Singapore sellers 2. On opens first flagship store at Singapore's Jewel Changi Airport 3. Guardian launches mobile app to streamline shopping 4. Foodpanda uses hyperlocal data to personalise deliveries 5. Celebrate your brand’s excellence and innovation at FMCG Asia Awards 2025Resource Center
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Retail Asia Awards 2025 Winner: Lionel Tan and Michael Tong of Singtel
Singtel’s Lionel Tan and Michael Tong share how smart search helps customers discover better and faster buying options.
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How retailers can lead the charge in the AI future