Customer Experience

‘TechnoCreativity’ leveraged by retailers for deeper customer engagement

‘TechnoCreativity’ leveraged by retailers for deeper customer engagement

Tech and emotions are combined to reshape retail experiences.
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Perfume industry faces demand for transparency and personalisation

Consumers increasingly seek custom scents.
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Asia Pacific businesses face challenges in B2B e-commerce payments

NTT DATA Named a Leader in Everest Group’s Banking & Financial Services Risk & Compliance PEAK Matrix® Assessment 2023 Report

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1. Amazon Australia launches ‘Amazon Beauty Finds’ storefront 2. JD.com launches major initiative to support 60,000 new products 3. SM Retail targets Gen Z with in-store shopping surge 4. Canon Hong Kong zooms in on creators to drive growth 5. AI-driven marketing isn’t just the future, it’s already proving its value – EY’s Olivier Gergele

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Baby Bunting: Analytics-powered partnership

The Retail Pulse: Discoveries from Zebra’s 16th Annual Global Shopper Study

Pandemic Accelerated Retail Experience in Southeast Asia: Digitalisation and Retail Innovations

Accelerating Innovation in Retail

Risk and rewards of buy now, pay later arrangements

Self-Service: The Next Level Retail Evolution

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State of Supply Chain 2025: Trends, Challenges & AI Advantage

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Retail Asia Summit - Singapore - September 23, 2025

Event News

AI-driven marketing isn’t just the future, it’s already proving its value – EY’s Olivier Gergele
Co-Written / Partner AI-driven marketing isn’t just the future, it’s already proving its value – EY’s Olivier Gergele
Retailers who embrace digital innovation, stay agile, and keep the consumer at the centre are best positioned to lead.
Malaysian retailers told to prioritise technology, consumer-centric approaches
E-commerce Malaysian retailers told to prioritise technology, consumer-centric approaches
Unlock the power of AI in solving supply chain challenges with RELEX Solutions
Co-Written / Partner Unlock the power of AI in solving supply chain challenges with RELEX Solutions
SM Supermalls taps cleaning robots in modernisation push
Stores SM Supermalls taps cleaning robots in modernisation push

Videos

AI slashes inventory waste in fashion e-commerce

AI slashes inventory waste in fashion e-commerce

How brands can engage budget-conscious Filipino consumers

How brands can engage budget-conscious Filipino consumers

Adidas taps Zalora tie-up to grow market

Adidas taps Zalora tie-up to grow market

Adidas strengthens Zalora presence with new PH pop-up

Adidas strengthens Zalora presence with new PH pop-up

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E-commerce

Digital giants to retailers: The playbook for scaling ad revenue with onsite retail media