Customer Experience
New product choices drive lower brand loyalty in Vietnam
New product choices drive lower brand loyalty in Vietnam
Kantar data shows Vietnam’s surge in options fuels consumers' shifting brand preferences.
‘TechnoCreativity’ leveraged by retailers for deeper customer engagement
Tech and emotions are combined to reshape retail experiences.
Perfume industry faces demand for transparency and personalisation
Consumers increasingly seek custom scents.
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1. Outstanding retail companies, innovations lauded at Retail Asia Awards 2025 2. Uniqlo opens first touchpoint store in Singapore 3. FairPrice ramps up digital push with new ‘Store of Tomorrow’ programme 4. Hong Kong losing appeal as shopping mecca due to tariffs 5. Shaping the future of retail: Jaya Grocer named Supermarket of the Year - Malaysia at Retail Asia Awards 2025Resource Center
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Event News
Jaya Grocer strengthens its role in Malaysia’s retail future with customer-focussed innovations.
Commentary
Packaging the future: Why Asia’s F&B sector must treat sustainability as strategy