Customer Experience
‘TechnoCreativity’ leveraged by retailers for deeper customer engagement
‘TechnoCreativity’ leveraged by retailers for deeper customer engagement
Tech and emotions are combined to reshape retail experiences.
Perfume industry faces demand for transparency and personalisation
Consumers increasingly seek custom scents.
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1. Jollibee granted approval to remove foreign ownership limit 2. Global e-commerce market to reach $11t by 2028 3. Taobao, PapaHome partner to launch first furniture superstore in Hong Kong 4. Philippine retail market to see $66.35b growth by 2028 5. K-beauty brand ANUA partners with Ulta Beauty to expand in USResource Center
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Industry leaders also cited the importance of adopting omnichannel strategies.
Commentary
Unwrapping the psychology behind festive snacking in Southeast Asia