2022 Digital Trends: APAC in Focus
APAC businesses lag in having skills for digital customer experience delivery
Around 80% of APAC businesses are worried about the lack of skills for digital customer experience delivery.
APAC businesses lag in having skills for digital customer experience delivery
Around 80% of APAC businesses are worried about the lack of skills for digital customer experience delivery.
APAC businesses leads in customer experience investment: report
About 60% of made investment in customer experience, higher than other regions.
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EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences
![EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences]()
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By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
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1. 6 in 10 Gen Zs prioritise user experience and trustworthy reviews 2. Here are key consumer trends influencing pet care sales in 2024 3. South Korea’s Paris Baguette opens first Philippine store 4. Millennials and Gen Zs drive surge in demand for RTD iced coffee 5. What drives Australia's retail transformationAwards
Jun
11