2022 Digital Trends: APAC in Focus
APAC businesses lag in having skills for digital customer experience delivery
APAC businesses lag in having skills for digital customer experience delivery
Around 80% of APAC businesses are worried about the lack of skills for digital customer experience delivery.
APAC businesses leads in customer experience investment: report
About 60% of made investment in customer experience, higher than other regions.
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1. Philippine consumer confidence falls to 35% as shoppers tighten spending 2. Japanese consumers seek quality and convenience despite economic caution 3. Beauty industry adopts upcycled materials as ethical purchasing influences choices 4. Malaysia retail sentiment mixed as fading Raya and Middle East impact weigh 5. Asia‑Pacific airports rework strategies to lift retail salesResource Center
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