Stores
Philips Lighting introduces chatbot for online purchases
Philips Lighting introduces chatbot for online purchases
Philips Lighting has launched a chatbot on their Facebook page in Singapore, allowing users to buy the brand’s suite of consumer products...
85.6% of millennials in China use mobile payment for offline purchases: survey
Chinese millennials use digital tools to meet functional and emotional needs (such as food, expenditure and socialising) more prevalently than their U...
Retailers likely to synergise physical and online platforms: study
The on-going rise of online shopping will further build momentum for an omni-channel retail format, according to the 2017 Retail Vision Study by Zebra...
PayPal and Visa to push digital and mobile payments in Asia
PayPal and Visa have extended their U.S. partnership in Asia Pacific that will see them work together to accelerate the adoption of secure, reliable...
New interactive makeup consultant launched in Shanghai
Perfect Corp has announced that the Watsons flagship store in Shanghai has launched Consultation Mode from its successful virtual beauty app, YouCam...
Retailers initiate partnerships to meet fulfilment needs
Two furniture retailers — Singapore-based e-tailer Castlery and Japan’s largest home furnishing chain, Nitori Holdings Group — have initiated...
Fundamental requirements of seamless retailing
Six months on from Diebold acquiring Wincor Nixdorf, Lester J Wan talks to Andrew Phay, regional vice-president, Retail Segment – Asia-Pacific...
Data: This time it's personal
A KPMG survey finds that consumers are becoming more concerned about companies collecting their data, and their fears are not confined to just...
Amazon‘s US operations continue expansion
Since the start of 2017, Amazon.com, Inc said it has continued to expand its US operations, especially in terms of fulfilment. So far, it has already...
The way forward for commerce: Personalisation and contextualisation
With the growing expectations of consumers, it is now more critical than ever for retailers to be aware of the opportunities that arise and to fully...
Next-gen warehousing in omni-channel age
Redefining the e-commerce industry ...
Interest in hot & spicy foods continues to rise
In the latest update of the Kalsec HeatSync Heat Index, global new product introductions with hot and spicy ingredients increased for a ninth straight...
Johnson & Johnson expands in Hong Kong market with support
Leading multinational healthcare company Johnson & Johnson announced on Mar 14 that it has appointed DKSH Business Unit Healthcare, a leading market...
SPRING Singapore Call-For-Collaboration on self-checkout & cash management
Spring Singapore is conducting a Call-For-Collaboration (CFC) on a self-checkout and cash management solution for the retail sector.
Campbell's outlines 4 growth platforms in next decade
The Campbell Soup Company President & Chief Executive Officer Denise Morrison and Senior Vice-President & Chief Financial Officer Anthony DiSilvestro...
H&M Enterprise Agreement BOOTed Out
After a lengthy application process, fashion retailer H&M has had its proposed national enterprise agreement rejected by the US Fair Work Commission...
US retail sales higher than forecast
According to a report by Bloomberg, US retail sales rose more than forecast in January, in a broad-based advance. The 0.4% January advance followed a...
Commentary
Digital giants to retailers: The playbook for scaling ad revenue with onsite retail media