Self-service: The Future of Retail in Asia

Originally implemented as a way to reduce the operating costs of running a store, self-service has evolved since its introduction over 15 years ago into an option that provides greater flexibility in the store running and customer engagement. From a consumer perspective, self-service is an expected feature from businesses, so much so that they demand it from many environments.

Listen to this Retail Asia podcast with Matt Redwood, Director of Advanced Self-Service Solutions at Diebold Nixdorf and learn more about Asia’s retail journey towards self-service.

Event Title: At a crossroad: Rethinking Retail to Fit the New World (ASIA)
Date: October 4, 2022 | Tuesday
Time: 4:00 PM - 5:00 PM SGT
Registration link: https://form.jotform.com/222130997062454

Other Episodes

Exclusive Interview with NTUC Fairprice - Digital Business

Head of Digital Business at NTUC Johnny Wong explained the many innovations that Singapore's biggest

Exclusive Interview with FairPrice Group - Retail Business

In a podcast interview by Retail Asia, FairPrice Group’s Chief Executive Officer of Retail Business

Exclusive Interview with SM Supermalls

Retail Asia sat down with SM Supermalls' President Steven Tan as he talked about keeping doors open

Exclusive Interview with JLL Philippines

Philippine retailers are actively looking to rightsize their store portfolios as they ramp up online

Digital Retail: Here's why great conversations make happy, satisfied customers

Zendesk shares how it is helping businesses improve and thrive in the past year.

Empowering digital wallets to counter risk and fraud

With the efficiencies that the new technology benefits consumers and retailers, risks and threats ar

Prioritizing customer experience through personalisation

In this age of social media connections, consumers expect brands to engage with them in real time wh