Guidelines
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GUIDELINES
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  1. Nomination is open to all retail companies with offices and operations in Asia.
  2. Each company may submit a maximum of three (3) entries.
  3. The nomination form now supports multiple submissions. Simply continue filling out the form if you have additional entries to submit. 
  4. Submission of entries is free of charge. If your company wins, the winners package secures your seats at the prestigious awards dinner and gives you access to a wide range of valuable benefits at an exclusive cost.
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ELIGIBILITY
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Nomination is open to all retail companies with offices and operations in Asia.

  • Store and Retailer categories: The company must demonstrate significant success or accomplishments achieved in the last 24 calendar months.
  • Mall categories: The company must demonstrate excellence in design, operations, customer experience, or innovation within the last 24 calendar months.
  • Project categories: The product, service, or initiative must be launched in the last 24 calendar months, either in part or full. If launched prior to 24 calendar months, it remains eligible provided that recent developments or upgrades were made.
  • Team categories: The team must have made a significant impact within the last 24 calendar months through collaboration and successful execution of initiatives across various departments.
  • CEO of the Year category: The executive must have been in position for at least 24 calendar months.

Companies in the following industries are not eligible to join the awards programme: tobacco, multilevel marketing, and products with claim of health benefits.

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CATEGORIES
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The awards will be given on a country-level basis. E.g. "Brand Store of the Year - Malaysia", "Brand Store of the Year - Singapore", etc.

STORES

  • Brand Store of the Year
  • Convenience Store of the Year
  • Department Store of the Year
  • Direct Retailer of the Year
  • Discount Store of the Year
  • Domestic E-Tailer of the Year
  • Domestic Retailer of the Year
  • Drugstore of the Year
  • Hypermarket of the Year
  • International E-Tailer of the Year
  • International Retailer of the Year
  • Specialty Store of the Year
  • Supermarket of the Year

MALLS

  • Community Mall of the Year
  • Eco-Friendly Mall of the Year
  • E-Mall of the Year
  • Entertainment Mall of the Year
  • Integrated Mixed-Use Mall of the Year
  • Lifestyle Mall of the Year
  • Luxury Mall of the Year
  • Mall of the Year
  • Mall Initiative of the Year
  • Mega Mall of the Year
  • New Mall of the Year
  • Outlet Mall of the Year
  • Regional Mall of the Year
  • Smart Mall of the Year
  • Themed Mall of the Year

RETAILERS

  • Apparel Retailer of the Year
  • Automotive Retailer of the Year
  • Cosmetics Retailer of the Year
  • Electronics & Appliances Retailer of the Year
  • Food & Beverage Retailer of the Year
  • Footwear Retailer of the Year
  • Furniture Retailer of the Year
  • Hardware Retailer of the Year
  • Health & Beauty Retailer of the Year
  • Household Goods Retailer of the Year
  • Jewellery Retailer of the Year
  • Leisure & Personal Goods Retailer of the Year
  • Luxury Beauty Retailer of the Year
  • Luxury Retailer of the Year
  • Sporting Goods Retailer of the Year
  • Telecommunications Retailer of the Year
  • Toys & Games Retailer of the Year
  • Travel Retailer of the Year

PROJECTS

  • AI Initiative of the Year
  • Brand Transformation of the Year
  • Customer Service Initiative of the Year
  • Digital Campaign of the Year
  • Digital Initiative of the Year
  • Digital Transformation of the Year
  • E-Commerce Initiative of the Year
  • E-Commerce Merchandising of the Year
  • ESG Initiative of the Year
  • Health and Wellness Initiative of the Year
  • In-store Campaign of the Year
  • In-store Customer Experience of the Year
  • Influencer Marketing Campaign of the Year
  • Integrated Campaign of the Year
  • Loyalty Programme of the Year
  • Marketing Initiative of the Year
  • Mobile-First Initiative of the Year
  • O2O Customer Experience of the Year
  • Omnichannel Strategy of the Year
  • Payment Solution of the Year
  • Pop-up Retail Project of the Year
  • Retail App of the Year
  • Retail Distribution Centre of the Year
  • Retail Distribution Network of the Year
  • Retail Product of the Year
  • Store Design of the Year (Large)
  • Store Design of the Year (Small)
  • Store Retail Initiative of the Year
  • Subscription Programme of the Year
  • Supply Chain Innovation of the Year
  • Sustainability Initiative of the Year
  • Visual Merchandising of the Year

TEAMS

  • Customer Service Team of the Year
  • E-commerce Team of the Year
  • HR Team of the Year
  • Innovation Team of the Year
  • Marketing Team of the Year
  • Operations Team of the Year
  • Product Development Team of the Year
  • Sales Team of the Year
  • Supply Chain and Logistics Team of the Year
  • Sustainability Team of the Year
     

Regional Award - Only one winner in the whole Asia Pacific region

  • CEO of the Year

Click here to see full category descriptions

 

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CRITERIA FOR JUDGING
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Store and Retailer categories:

  • Achievements - Did the company achieve remarkable milestones, growth in revenue, or market expansion?
  • Challenges & Solutions - Did the company successfully identify and resolve significant operational or market challenges?
  • Innovation - Did the company introduce new concepts, technology, or processes that differentiate them in the market?

 

Mall categories:

  • Achievements - Did the mall achieve significant developments such as new tenant acquisition or increased footfall?
  • Innovation - Did the mall introduce unique architectural design, innovative features, or customer-friendly amenities to elevate the shopping experience?
  • Impact - Did the mall contribute to the local economy, community, or broader retail landscape?

 

Project categories:

  • Uniqueness & Innovation - Did the project introduce new or cutting-edge solutions?
  • Success & Impact - Did the project successfully meet its objectives and achieve measurable outcomes?
  • Scalability - Does the project have potential for expansion or adaptation to other markets?

 

Team categories:

  • Achievements - Did the team have remarkable achievements, such as meeting or exceeding key performance indicators?
  • Innovation & Collaboration - Did the team develop creative and unique process improvements as a result of  teamwork, communication, and leadership?
  • Success & Impact - Did the team successfully meet its objectives and achieve measurable contributions to the company or the retail industry?

 

CEO of the Year:

  • Achievements - Did the company achieve remarkable accomplishments under the CEO’s leadership?
  • Challenges & Solutions - Did the CEO effectively handle significant challenges and implement impactful solutions?
  • Innovation - Did the CEO introduce transformative ideas, technologies, or processes to the company?
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HOW TO ENTER?
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  1. Go to the online nomination form and read the nomination guidelines.
  2. Fill out the form with the following:
    • Company details
    • Entrant (person-in-charge) details
    • Chosen category
    • 500-word write-up about the company, project, or executive
    • Three key achievements of the company, project, or executive
    • Client feedback or Testimonials
    • Chosen winner’s package option
  3. Wait for the nomination confirmation email and acknowledge it once received.
  4. Submit photos and supporting documents.

Note:

  • Each company may submit a maximum of three (3) entries.
  • The nomination form now supports multiple submissions. Simply continue filling out the form if you have additional entries to submit. You are allowed to submit up to three (3) entries.
  • Submission of entries is free of charge. If your company wins, the winners package secures your seats at the prestigious awards dinner and gives you access to a wide range of valuable benefits at an exclusive cost.

 

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