1. Nomination is open to all retail companies with offices and operations in Asia.
2. Each company may submit a maximum of three (3) entries.
3. The nomination form now supports multiple submissions. Simply continue filling out the form if you have additional entries to submit. 
4. Submission of entries is free of charge. If your company wins, the winners package secures your seats at the prestigious awards dinner and gives you access to a wide range of valuable benefits at an exclusive cost.

Nomination is open to all retail companies with offices and operations in Asia.

• Brand Categories: The brand must have demonstrated significant success, impact, or innovation within the last 24 months. This includes evidence of market influence, strong customer engagement, and clear differentiation from competitors. Entries should highlight how the brand has enhanced its identity, created memorable experiences, and contributed meaningfully to the retail landscape during this period.
• Store and Retailer categories: The company must show notable success or accomplishments over the last 24 calendar months. This could include measurable growth in sales, expansion into new markets, adoption of innovative retail strategies, or improvements in customer experience. Demonstrating tangible results and leadership in the retail sector will strengthen the nomination.
• Mall categories: The company must demonstrate excellence in at least one of the following areas within the last 24 calendar months: design, operations, customer experience, or innovation. This may include mall layout and design innovation, operational efficiency, exceptional events or tenant management, or initiatives that create unique and memorable visitor experiences.
• Project categories: The product, service, or initiative must have been launched within the last 24 calendar months, either fully or partially. Projects launched prior to this period may still qualify if significant enhancements, upgrades, or expansions have been made recently. Nominations should highlight the impact of the project, including measurable outcomes, customer reception, or industry recognition.
• Team categories: The nominated team must have made a measurable impact within the last 24 calendar months. This includes demonstrating successful collaboration across departments, achieving strategic goals, implementing innovative solutions, or improving operational efficiency. Teams should provide evidence of how their combined efforts contributed to business growth, customer satisfaction, or industry recognition.
• CEO of the Year category: The executive must have held their position for a minimum of 24 calendar months. The nomination should highlight the CEO’s leadership, strategic vision, and measurable achievements during their tenure, including business growth, innovation, employee engagement, or significant contributions to the company’s success and reputation.

Companies in the following industries are not eligible to join the awards programme: tobacco, multilevel marketing, and products with claim of health benefits.

The awards will be given on a country-level basis. E.g. "Brand Store of the Year - Malaysia", "Brand Store of the Year - Singapore", etc.

BRANDS

• Customer-Centric Brand of the Year
• Direct-to-Consumer (DTC) Brand of the Year
• Emerging Retail Brand of the Year
• Entertainment & Gaming Retail Brand of the Year
• F&B Brand of the Year
• Family Brand of the Year
• Fast Fashion Brand of the Year
• Fashion Retail Brand of the Year
• Health Equipment Brand of the Year
• Home & Living Retail Brand of the Year
• Innovative Beauty Brand of the Year
• Luxury & Premium Retail Brand of the Year
• Membership Retail Brand of the Year
• Private Label Brand of the Year
• Social Commerce Brand of the Year
• Sports & Outdoor Brand of the Year
• Sustainable Brand of the Year
• Technology Retail Brand of the Year
• Wellness & Fitness Brand of the Year

RETAILERS

• Apparel Retailer of the Year
• Automotive Retailer of the Year
• Cosmetics Retailer of the Year
• Domestic Retailer of the Year
• Electronics & Appliances Retailer of the Year
• Food & Beverage Retailer of the Year
• Footwear Retailer of the Year
• Furniture Retailer of the Year
• Hardware Retailer of the Year
• Health & Beauty Retailer of the Year
• Household Goods Retailer of the Year
• International Retailer of the Year
• Jewellery Retailer of the Year
• Leisure & Personal Goods Retailer of the Year
• Luxury Beauty Retailer of the Year
• Luxury Retailer of the Year
• Sporting Goods Retailer of the Year
• Telecommunications Retailer of the Year
• Toys & Games Retailer of the Year
• Travel Retailer of the Year

STORES

• Brand Store of the Year
• Boutique Store of the Year
• Collaboration Store of the Year
• Concept Store of the Year
• Convenience Store of the Year
• Department Store of the Year
• Direct Retailer of the Year
• Discount Store of the Year
• Drugstore of the Year
• Emerging Retail Store of the Year
• Experiential Retail Store of the Year
• Flagship Store of the Year
• Food & Beverage Store of the Year
• Home & Lifestyle Store of the Year
• Hypermarket of the Year
• Interactive Store of the Year
• Pop-up Store of the Year
• Regional Store of the Year
• Smart Store of the Year
• Specialty Store of the Year
• Supermarket of the Year
• Sustainable Store of the Year

MALLS

• Community Mall of the Year
• Eco-Friendly Mall of the Year
• E-Mall of the Year
• Entertainment Mall of the Year
• Integrated Mixed-Use Mall of the Year
• Lifestyle Mall of the Year
• Luxury Mall of the Year
• Mall of the Year
• Mall Initiative of the Year
• Mega Mall of the Year
• New Mall of the Year
• Outlet Mall of the Year
• Regional Mall of the Year
• Smart Mall of the Year
• Themed Mall of the Year

PROJECTS

• AI Initiative of the Year
• Brand Transformation of the Year
• Co-Branding Initiative of the Year
• Customer Service Initiative of the Year
• Digital Campaign of the Year
• Digital Initiative of the Year
• Digital Transformation of the Year
• E-Commerce Initiative of the Year
• E-Commerce Merchandising of the Year
• ESG Initiative of the Year
• Experiential Marketing Project of the Year
• Health & Wellness Initiative of the Year
• In-store Campaign of the Year
• In-store Customer Experience of the Year
• Influencer Marketing Campaign of the Year
• Integrated Campaign of the Year
• Interactive Store Project of the Year
• Loyalty Programme of the Year
• Marketing Initiative of the Year
• Mobile-First Initiative of the Year
• O2O Customer Experience of the Year
• Omnichannel Strategy of the Year
• Payment Solution of the Year
• Pop-up Retail Project of the Year
• Retail App of the Year
• Retail Collaboration Project of the Year
• Retail Distribution Centre of the Year
• Retail Distribution Network of the Year
• Retail Product of the Year
• Retail-Tech Partnership Project of the Year
• Smart Store Project of the Year
• Store Design of the Year (Large)
• Store Design of the Year (Small)
• Store Retail Initiative of the Year
• Subscription Programme of the Year
• Supply Chain Innovation of the Year
• Sustainability Initiative of the Year
• Visual Merchandising of the Year

TEAMS

• Customer Service Team of the Year
• E-commerce Team of the Year
• HR Team of the Year
• Innovation Team of the Year
• Marketing Team of the Year
• Operations Team of the Year
• Product Development Team of the Year
• Sales Team of the Year
• Supply Chain & Logistics Team of the Year
• Sustainability Team of the Year

Regional Award - Only one winner in the whole Asia Pacific region

• CEO of the Year

Click here to see full category descriptions

Brand categories:

• Strategy - What is the brand’s positioning and target audience, and how does it stand out from competitors?
• Engagement - What initiatives have been implemented to enhance customer engagement and loyalty?
• Impact - What innovations has the brand introduced, and what impact has it made on its market or community?

Store and Retailer categories:

• Achievements - Did the company achieve remarkable milestones, growth in revenue, or market expansion?
• Challenges & Solutions - Did the company successfully identify and resolve significant operational or market challenges?
• Innovation - Did the company introduce new concepts, technology, or processes that differentiate them in the market?

Mall categories:

• Achievements - Did the mall achieve significant developments such as new tenant acquisition or increased footfall?
• Innovation - Did the mall introduce unique architectural design, innovative features, or customer-friendly amenities to elevate the shopping experience?
• Impact - Did the mall contribute to the local economy, community, or broader retail landscape?

Project categories:

• Uniqueness & Innovation - Did the project introduce new or cutting-edge solutions?
• Success & Impact - Did the project successfully meet its objectives and achieve measurable outcomes?
• Scalability - Does the project have potential for expansion or adaptation to other markets?

Team categories:

• Achievements - Did the team have remarkable achievements, such as meeting or exceeding key performance indicators?
• Innovation & Collaboration - Did the team develop creative and unique process improvements as a result of  teamwork, communication, and leadership?
• Success & Impact - Did the team successfully meet its objectives and achieve measurable contributions to the company or the retail industry?

CEO of the Year:

• Achievements - Did the company achieve remarkable accomplishments under the CEO’s leadership?
• Challenges & Solutions - Did the CEO effectively handle significant challenges and implement impactful solutions?
• Innovation - Did the CEO introduce transformative ideas, technologies, or processes to the company?

1. Go to the online nomination form and read the nomination guidelines.
2. Fill out the form with the following:
   • Company details
   • Entrant (person-in-charge) details
   • Chosen category
   • 500-word write-up about the company, project, or executive
   • Three key achievements of the company, project, or executive
   • Client feedback or Testimonials
   • Chosen winner’s package option
3. Wait for the nomination confirmation email and acknowledge it once received.
4. Submit photos and supporting documents.

Note:

• Each company may submit a maximum of three (3) entries.
• The nomination form now supports multiple submissions. Simply continue filling out the form if you have additional entries to submit. You are allowed to submit up to three (3) entries.
• Submission of entries is free of charge. If your company wins, the winners package secures your seats at the prestigious awards dinner and gives you access to a wide range of valuable benefits at an exclusive cost.