Event News

Data can help them adjust as experiential shoppers are lured back to physical stores.

Pauline Png, Director and Head of Customer Innovation and Marketing at Kopitiam Investment Pte Ltd discusses the company's innovative efforts to preserve Singapore's cherished hawker culture.

Jaspal Group, boasting a diverse portfolio of 21 brands comprising 10 house labels and 11 international distributorships, has been crowned Apparel Retailer of the Year - Thailand at the Retail Asia Awards 2024.

Singtel's pioneering vision for sustainable retail won them the Sustainability Initiative of the Year - Singapore at the Retail Asia Awards 2024.

Swarovski Singapore Trading Pte Ltd's award-winning Diwali campaign and 12 pop-up activations shined at the Retail Asia Awards 2024.

The region’s unique market dynamics pushes retailers to be more innovative.

Lotus’s malls in Malaysia integrate sensory stimulation, ambiance, and community-centric spaces to boost experiential retail.

A unified customer experience across both physical and digital platforms is crucial.

Dr Husam Al Kilany, Operation Excellence Head at Nahdi Medical Company, emphasises their commitment and motivation to creating value for guests and enhancing their shopping experience with their Solution Project.

Dr Nattakit Tangpoonsinthana, Chief Marketing Officer at Central World, emphasised the company's vision of creating a space where people could come together and create memories. Central World's Klook Lounge, the company's partnership with Klook, created a convenient tourist hub at the Central World Shopping Mall.

Wallaya Chirathivat, Chief Executive Officer of Central Pattana, spotlights how Central Pattana has become the ecosystem for all. She discussed that within 2025, there will be 25 mixed used projects across Thailand, and one of the key highlights is the tourist destination Central Krabi.

Frank Cancelloni, Group CEO of Jim Thompson, highlights the Jim Thompson Heritage Quarter that features a museum about Jim Thompson, an exhibition about their fabrics, an Art Center, and a fashion show with 42 looks.

In Thailand, consumers are keen to upgrade their membership tiers in pursuit of greater benefits.

The strategy of forging a people-centric brand identity never grows old.