, Thailand

Central Retail, Kerry Express launch Kerry XL

Kerry XL will address concerns such as long waits and high delivery cost.

Central Retail Corporation (CRC) has partnered with Kerry Express (Thailand) Public Company Limited (KEX) to launch a fast delivery platform, Kerry XL.

The Kerry XL sought to address concerns over long waits for delivery services, high delivery costs as well as untraceable delivery problems.

Kerry XL users will also be entitled to additional value-added services, such as points for loyalty program, cash-on-delivery services, insurance on packages amongst others.

“We see demands not served. Look at Japan, Korea and China, the markets for large-item deliveries are much bigger and more mature there than they are here,” Alex Ng, CEO of KEX, said.

“Today, we see another golden opportunity to once again be the pioneer, as we did with the country-first’s express platform, and the first express delivery company to go IPO in Thailand.”

CRC Deputy CFO Ty Chirathivat, meanwhile, noted this partnership forms part of its five-year CRC Retailligence Strategy.

The company recently announced plans to invest THB100b, in line with its plans to more than double its revenues in the next five years.

Related: Central Retail eyes doubling revenue with THB100b investment

“We saw the need to expand our capacity and enhance our logistics system to satisfy the needs of our ever-prospering portfolio of partners and clients, especially for large shipments,” Chiathivat said.

“We will continue to strive and develop our business, while constantly looking out for new opportunities and channels to complement every aspect of the ecosystem, so that it will be more complete, thereby ensuring optimal satisfaction of our partners and customers.”

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