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APAC businesses lag in having skills for digital customer experience delivery
APAC businesses lag in having skills for digital customer experience delivery
Around 80% of APAC businesses are worried about the lack of skills for digital customer experience delivery.
APAC businesses leads in customer experience investment: report
About 60% of made investment in customer experience, higher than other regions.
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FMCG Asia Awards 2025 Winner: Olivier Jakubowicz of Nestlé Japan Ltd.
Olivier Jakubowicz of Nestlé Japan highlights the KitKat Juken campaign, which transformed exam season into a cultural moment of hope.
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When AI becomes the front door: How marketing in Singapore will really change in 2026