The CX Era: Creating end-to-end digital experiences for retail customers
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape
Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.
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Retail Asia Awards 2025 Winner: Karen Chan of FairPrice Group
Karen Chan, Chief Customer Officer at FairPrice Group, shares how Link Rewards keeps benefits simple, visible, and valuable.
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From shoplifting to safety: How tech is empowering APAC’s retail workers