Artificial Intelligence
Japan amongst top 3 AI patent publishers amidst consumer caution
Japan amongst top 3 AI patent publishers amidst consumer caution
Only 18% of Japanese adults adopt new technologies early.
Retailers struggle to align AI with business strategy
Many APAC retailers face barriers in data readiness.
AI slashes inventory waste in fashion e-commerce
Smarter forecasting and personalisation sharpen retailers’ edge.
Human agents remain vital in AI-driven customer service
AI handles routine queries, but human intervention is key for trust and escalation.
Retailers told to use data to drive sales
The goal is to create a curated shopping experience that prevents stockouts.
APAC consumers demand trust and control in AI-driven future
Brands are facing pressure to deliver authenticity.
Asia-Pacific retailers need AI boost to meet customer expectations
Retailers struggle with AI adoption while aiming to meet the demands of Gen Z consumers.
Consumer goods companies must embrace AI or risk failure: GlobalData
The reality of adopting AI involves tangible financial and security risks.
Retailers must embrace 'demand sensing' to improve performance: Kearney
New technologies and initiatives to measure consumer behaviour numerically can increase demand forecasting accuracy.
How AI helps boost retailers’ digital sales initiatives
The use of AI in marketing ensures greater efficiency in increasing productivity and boosting campaigns.
Commentary
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The future of agentic commerce in APAC: Why identity will anchor hybrid experiences