, Japan

Japan's convenience stores' plans for turning around from lower sales in 2020

Convenience chains are focusing on returning to a growth trajectory.

All of Japan’s leading retailers—Seven & i Holdings, Aeon, and Lawson—faced lower sales and customer visits in 2020, despite the average basket size being larger than ever before, amidst challenges faced across the convenience industry, according to a report from IGD.

Returning to a growth trajectory is a priority for all convenience chains, the report noted. Lawson, for example, is repositioning its stores to target purchases for essential daily goods and focusing on delivering better localised stores.

Meanwhile, supermarkets continued to see buoyant demand and growth in sales. Group revenue at Aeon, for example, was positive unlike 7&i and Lawson, given its smaller convenience operations and stronger supermarket emphasis and healthy and beauty operations.

Seven & i’s total group sales fell 7.9% to $100.9b (JPY11.04t) during the year, whilst its revenue dropped 13.2% to $52.7b (JPY5.77t). Similarly, Lawson’s consolidated net sales of group convenience stores declined 6.3% to $21.9b (JPY2.35t)

Meanwhile, Aeon’s group operating revenue held steady at $78.6b (JPY8.6t). However, its group operating profit fell 30.1% to $1.4b (JPY150.6b) over the same period.
 

Join Retail Asia community
Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Exclusives

How AI/ML curation helps Blibli to always provide original products
Blibli’s AI technology is able to detect indications of counterfeit goods 10 times faster.
A look into Erajaya’s four business vertical expansion
Erajaya mixes omnichannel strategy and retail expansion to target more consumers.
How Love, Bonito develops actionable insights in fashion
CEO of Love, Bonito, Dione Song, revealed the brand’s data strategy that led to an 8% increase in its second purchase rate.