YCP
YCP is a corporate strategy consulting firm with a focus on Asia, "from Dubai to Shanghai". We advise CEOs on make-or-break deals, define new business models and accelerate Asia growth.
See below for the Latest YCP Solidiance News, Analysis, Profit Results, Share Price Information, and Commentary.
Retailers told to harness tech for smooth customer journey
Retailers told to harness tech for smooth customer journey
Data insights help businesses predict needs and tailor interactions accordingly.
Human agents remain vital in AI-driven customer service
AI handles routine queries, but human intervention is key for trust and escalation.
Brands risk losing customers without seamless omnichannel marketing
Disconnected online and offline strategies could alienate consumers.
Three areas APAC retailers could focus on to navigate the ‘post-recovery phase’
Retailers will continue to face challenges due to competition and inflation, amongst others.
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Event News
Retailers who embrace digital innovation, stay agile, and keep the consumer at the centre are best positioned to lead.
Commentary
Digital giants to retailers: The playbook for scaling ad revenue with onsite retail media