Cainiao
Cainiao revenue up 26% YoY to $2.57b in Q2 FY23
Cainiao revenue up 26% YoY to $2.57b in Q2 FY23
Over 70% of its revenue was from external customers.
Cainiao upgrades logistics and network for 11.11 shopping festival
One upgrade involves the chartering of 300 flights from China to consumers around the world.
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Experience overtakes points in Indonesia retail loyalty
Retailers are shifting towards emotional engagement and omnichannel experiences to retain customers.
Commentary
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Why e-commerce winners in SEA are rethinking operating models
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How point of sale became the hub for customer experience
APAC retailers need to rethink where fraud prevention begins
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