Retail Asia Forum - Ho Chi Minh - March 14, 2024

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March 14, 2024 | 8:30 AM to 5:00 PM | Pullman Saigon Centre

Overview 2024 Retail Asia Forum - Ho Chi Minh

Join the revolution of retail at the Retail Asia Forum 2024, where the brightest minds in the retail industry gather to explore and share the future of shopping in Asia. This signature event series serves as the incubator for the latest trends, technologies, and tactics that are revolutionizing retail from the streets of Tokyo to the online markets of Southeast Asia.

Starting with the historic inaugural event in the vibrant markets of Ho Chi Minh on March 14, the forum sweeps through the heart of Asia's shopping capitals — taking the stage in Bangkok on April 25, capturing the unique retail blend of Jakarta on May 16, showcasing the digital evolution of Kuala Lumpur on June 27, and wrapping up with the bustling retail innovation in Manila on October 3.

The Retail Asia Forum 2024 is not just an event—it's a strategic pivot point for retailers aiming to capture the hearts and wallets of a diverse and dynamic Asian consumer base.

Book your passage to the epicenter of retail transformation. Be among the select to redefine consumer experiences and drive unprecedented growth in one of the world's most exciting retail landscapes.

Venue: Pullman Saigon Centre

Why the Retail Asia Forum 2024 is the must-attend event:

ENGAGE

Connect with industry leaders, retail pioneers, and brand visionaries. Build invaluable relationships through interactive workshops and networking breaks.

EXPLORE

Experience retail reinvention with live case studies and immersive sessions. Witness firsthand how consumer behavior, e-commerce strategies, and sustainability practices are shaping the future of retail in Asia.

EMBRACE

Embrace cutting-edge technologies and marketing strategies that are setting new standards in customer experience and operational efficiency.

EVOLVE

Equip yourself with actionable strategies and innovative solutions to adapt and thrive in the fast-evolving retail ecosystem.

SPEAKERS

Matthieu Francois

Matthieu Francois

Partner
McKinsey & Company

Anh Duc Nguyen

Anh Duc Nguyen

Group Chief Executive Officer
Saigon Co.op

Chairman
Association of Vietnam Retailers

Nguyen Do Quyen

Nguyen Do Quyen

COO
FPT Retail

Maya Nguyen

Maya Nguyen

Partner
Page Executive

Rakesh Mani

Rakesh Mani

Partner
PwC

Tran Viet Huan

Tran Viet Huan

CTO
SonKim Group & SonKim Retail

Hoa Pham Thi Ngoc

Hoa Pham Thi Ngoc

Strategy & Operations, Senior Manager
PwC Southeast Asia Consulting

Sibojyoti Chatterjee

Sibojyoti Chatterjee

General Director
KFC

Naree Nguyễn

Naree Nguyễn

Head of Key Account Partnerships
TikTok Vietnam

Cuc Anh Nguyen

Cuc Anh Nguyen

Senior Director
Alvarez and Marsal

Thuc Le

Thuc Le

Managing Director
Guardian Vietnam

Fred Trat

Fred Trat

Head of Marketing & Omnichannel 
FamilyMart

Hoang Hang

Hoang Hang

Director Of Ecommerce
Ninomaxx

Erik Davis

Erik Davis

Chief Marketing Officer
Maison Retail Management International

Lam Thi Ngoc Hao

Lam Thi Ngoc Hao

Partner, Head of Clients and Markets cum Head of Business Transformation
KPMG

Ruby Hoang Thi Minh Ngoc

Ruby Hoang Thi Minh Ngoc

Group Growth Officer
Cho Tot

Chi Ly

Chi Ly

Director
YCP Solidiance

Olivier Depas

Olivier Depas

General Manager Foodservice
Annam Group Vietnam

Tran Nguyen Phi Long

Tran Nguyen Phi Long

Head of Retail Marketing
PNJ Group

Vuong Quan Ngoc

Vuong Quan Ngoc

CSO & Partner
FPT Digital

Thang Manh Hoang

Thang Manh Hoang

Assiocate Partner, Consumer Sector Leader 
EY Vietnam

AGENDA

8:30 - 9:00 AM REGISTRATION


9:00 - 9:05 AM Welcome Remarks

  • Tim Charlton, Publisher, Retail Asia

9:05 - 9:25 AM Speaker 1

  • Matthieu Francois, Partner, McKinsey & Company

9:25 - 9:45 AM Speaker 2: The Future of Retail in Vietnam: Opportunities and Challenges Ahead

  • Anh Duc Nguyen, Group Chief Executive Officer, Saigon Co.op, Chairman, Association of Vietnam Retailers

9:45 - 10:05 AM Speaker 3

  • Nguyen Do Quyen, COO, FPT Retail

10:05 - 10:35 AM Panel Session 1: Taking Advantage of Digital Transformation E-commerce

Moderator: 

  • Vuong Quan Ngoc, CSO & Partner, FPT Digital 

Panelists:

  • Maya​ Nguyen, Partner, Page Executive
  • Nguyen Do Quyen, COO, FPT Retail 
  • Trần Viết Huân (PhD), CTO, SonKim Group & SonKim Retail

10:35 - 11:05 AM COFFEE BREAK


11:05 - 11:25 AM Speaker 4: The Great Retail Reinvention: Provocations and Success Themes

  • Rakesh Mani, Partner, PwC
  • Hoa Pham Thi Ngoc, Senior Manager, PwC Vietnam

11:25 - 11:45 AM Speaker 5: Unlocking insights : How AI is transforming Omnichannel commerce

  • Sibojyoti Chatterjee, General Director, KFC

11:45 - 12:05 PM Speaker 6:  The future of Consumer and Commerce

  • Naree Nguyễn, Head of Key Account Partnerships, TikTok Vietnam

12:05 - 12:35 PM Panel Session 2: Omnichannel Retailing: Integrating online and offline customer experiences

Moderator:

  • Cuc Anh Nguyen, Senior Director, Alvarez and Marsal

Panelists:

  • Thuc Le, Managing Director, Guardian Vietnam
  • Hoang Hang, Director Of Ecommerce, Ninomaxx
  • Fred Trat, Head of Marketing & Omnichannel, FamilyMart
  • Erik Davis, Chief Marketing Officer, Maison Retail Management International

12:35 - 2:00 PM MIDDAY BREAK


2:00 - 2:20 PM Speaker 7: Rethinking Retail - Don’t Get Left Behind 

  • Lam Thi Ngoc Hao, Partner Head of Clients and Markets cum Head of Business Transformation, KPMG 

2:20 - 2:40 PM Speaker 8: Marketplace Growth Strategies: Leverage User-centric Mindset & Data Insights

  • Ruby Hoang Thi Minh Ngoc, Chief Growth Officer, Cho Tot

2:40 - 3:00 PM Speaker 9: Digital Transformation in Retail

  • Vuong Quan Ngoc, CSO & Partner, FPT Digital 

3:00 - 3:30 PM COFFEE BREAK


3:30 - 3:50 PM Speaker 10: Sustainability in Vietnam's Retail Industry

  • Chi Ly, Director, YCP Solidiance


3:50 - 4:20 PM Panel Session 3: Local Consumer Behavior: Understanding the Evolving Vietnamese Shopper

Moderator: 

  • Thang Manh Hoang, Associate Partner, Consumer Sector Leader, EY Vietnam

Panelists:

  • Tran Nguyen Phi Long, Head of Retail Marketing, PNJ Group
  • Olivier Depas, General Manager Foodservice, Annam Group Vietnam
  • Thanyachat Auttanukune, Vice President, C.P. Vietnam Corporation

5:00 PM END OF PROGRAM

For inquiries, reach us at

For more details, contact:

Retail Asia Events Team

+65 31581386

[email protected]

SPEAKERS

Matthieu Francois

Matthieu Francois

Partner
McKinsey & Company

Anh Duc Nguyen

Anh Duc Nguyen

Group Chief Executive Officer
Saigon Co.op

Chairman
Association of Vietnam Retailers

Nguyen Do Quyen

Nguyen Do Quyen

COO
FPT Retail

Maya Nguyen

Maya Nguyen

Partner
Page Executive

Rakesh Mani

Rakesh Mani

Partner
PwC

Tran Viet Huan

Tran Viet Huan

CTO
SonKim Group & SonKim Retail

Hoa Pham Thi Ngoc

Hoa Pham Thi Ngoc

Strategy & Operations, Senior Manager
PwC Southeast Asia Consulting

Sibojyoti Chatterjee

Sibojyoti Chatterjee

General Director
KFC

Naree Nguyễn

Naree Nguyễn

Head of Key Account Partnerships
TikTok Vietnam

Cuc Anh Nguyen

Cuc Anh Nguyen

Senior Director
Alvarez and Marsal

Thuc Le

Thuc Le

Managing Director
Guardian Vietnam

Fred Trat

Fred Trat

Head of Marketing & Omnichannel 
FamilyMart

Hoang Hang

Hoang Hang

Director Of Ecommerce
Ninomaxx

Erik Davis

Erik Davis

Chief Marketing Officer
Maison Retail Management International

Lam Thi Ngoc Hao

Lam Thi Ngoc Hao

Partner, Head of Clients and Markets cum Head of Business Transformation
KPMG

Ruby Hoang Thi Minh Ngoc

Ruby Hoang Thi Minh Ngoc

Group Growth Officer
Cho Tot

Chi Ly

Chi Ly

Director
YCP Solidiance

Olivier Depas

Olivier Depas

General Manager Foodservice
Annam Group Vietnam

Tran Nguyen Phi Long

Tran Nguyen Phi Long

Head of Retail Marketing
PNJ Group

Vuong Quan Ngoc

Vuong Quan Ngoc

CSO & Partner
FPT Digital

Thang Manh Hoang

Thang Manh Hoang

Assiocate Partner, Consumer Sector Leader 
EY Vietnam