Retail Asia Forum - Ho Chi Minh - March 14, 2024
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Overview 2024 Retail Asia Forum - Ho Chi Minh
Join the revolution of retail at the Retail Asia Forum 2024, where the brightest minds in the retail industry gather to explore and share the future of shopping in Asia. This signature event series serves as the incubator for the latest trends, technologies, and tactics that are revolutionizing retail from the streets of Tokyo to the online markets of Southeast Asia.
Starting with the historic inaugural event in the vibrant markets of Ho Chi Minh on March 14, the forum sweeps through the heart of Asia's shopping capitals — taking the stage in Bangkok on April 25, capturing the unique retail blend of Jakarta on May 16, showcasing the digital evolution of Kuala Lumpur on June 27, and wrapping up with the bustling retail innovation in Manila on October 3.
The Retail Asia Forum 2024 is not just an event—it's a strategic pivot point for retailers aiming to capture the hearts and wallets of a diverse and dynamic Asian consumer base.
Book your passage to the epicenter of retail transformation. Be among the select to redefine consumer experiences and drive unprecedented growth in one of the world's most exciting retail landscapes.
Venue: Pullman Saigon Centre
Why the Retail Asia Forum 2024 is the must-attend event:
ENGAGE
Connect with industry leaders, retail pioneers, and brand visionaries. Build invaluable relationships through interactive workshops and networking breaks.
EXPLORE
Experience retail reinvention with live case studies and immersive sessions. Witness firsthand how consumer behavior, e-commerce strategies, and sustainability practices are shaping the future of retail in Asia.
EMBRACE
Embrace cutting-edge technologies and marketing strategies that are setting new standards in customer experience and operational efficiency.
EVOLVE
Equip yourself with actionable strategies and innovative solutions to adapt and thrive in the fast-evolving retail ecosystem.
NEWS
SPEAKERS
Matthieu Francois
Partner
McKinsey & Company
Partner
McKinsey & Company
With 10+ years of McKinsey experience, Matthieu is a Partner based in Vietnam, with experience serving consumer goods and retail companies in South-EastAsia. Matthieu has both extensive experience working with FMCG and retailers across Asia on commercial levers, and expertise building digital ecosystems with our clients.
Experience
Served retailers in the region, focused on strategy, route to market and revenue growth:
• In beverages (10+ projects) in Vietnam, Laos, Cambodia, Taiwan, Indonesia, Philippines and China, with a focus on trade spend and on-premise ROI optimization, as well as wholesaler identification and segmentation, trade terms design, sales force effectiveness
• Development of a complete refresh of the strategy in Vietnam for a consumer health player, with a focus on the re-development of the route to market (more minor adjustments on pricing, portfolio and marketing spend), leading to the rapid market share gain for our client in under-penetrated categories and in rural areas
Experience in ecosystem building in key emerging markets:
• In Vietnam, development of a full e-B2B ecosystem, supporting the client for 18 months through the various steps of the breakout (identifying, quantifying opportunities), blueprint (defining the exact product) and build (launching and scaling up the business). Led to the launch of a new platform in 5 months, and the roll-out to
more than 50,000 stores within 12 months
• In Thailand, launch of a e-B2B platform for a cash and carry player, with 1+ year support from the shaping of the idea to the launch of the MVP. Acting as shadow commercial director in the new entity, to ensure appropriate scale up (acquisition of buyers and sellers, launch of partnership, development of Customer
Support function)
Support private equity players in their investments in Asia, especially in Vietnam and ASEAN.
Education
Matthieu holds a degree in International Management from HEC Paris in France.
Anh Duc Nguyen
Group Chief Executive Officer
Saigon Co.op
Chairman
Association of Vietnam Retailers
Group Chief Executive Officer
Saigon Co.op
Chairman
Association of Vietnam Retailers
Mr. Nguyen, Anh Duc studied and worked for multinational corporations in Australia before returning to Vietnam and joining Saigon Co.op. In 2021, he is appointed as Group Chief Executive Officer of Saigon Co.op, Vietnam’s Top leading retailer – Top 500 Retailers of Asia Pacific. With a network of 900 retail stores nationwide, serving more than one million customers a day, Saigon Co.op owns the widest range of retail formats in Vietnam. Saigon Co.op also operates in production, exclusive distribution, commercial real estate development. In 2023, Mr. Anh Duc is elected as Chairman of Association of Vietnam Retailers (AVR).
Nguyen Do Quyen
COO
FPT Retail
COO
FPT Retail
Maya Nguyen
Partner
Page Executive
Partner
Page Executive
Rakesh Mani
Partner
PwC
Partner
PwC
Rakesh leads the Consumer Markets practice in South East Asia in PwC’s Strategy& practice, based in Kuala Lumpur –and leads the (x-sector) Strategy& team in Malaysia and Vietnam. He brings 15+ years experience serving Corporate, PE and Trading House clients in the Retail, Consumer and Leisure sectors on Strategy (revenue management, route-to-market, channel and pricing optimization); M&A/Deals (portfolio strategy, diligence, post-deal value creation, integration)and Transformation (sustainability and organizational structure) topics –typically working with executives on the Board and across the C-suite (in Finance, Strategy, Commercial). He serves large multinational accounts (examples: F&B, Tobacco, Cosmetics)on Strategy topics and in account leadership –building & deepening C-level relationships; marshalling firm engagement on local priorities; sharing global best practices and driving coordination and capability exchange with international teams. He also serves as the Asia-Pacific account leader (across all lines of service) for two of PwC’s largest global priority accounts in the Consumer Products sector.
Earlier, in Japan and the U.S., he served marquee global clients on Strategy and Transformation initiatives. He was part of the founding team of PwC’s U.S. Deals Strategy practice, where he advised PEs and Trading Houses on portfolio strategy, M&A diligence and execution and also, on rapid post-deal value creation.
Prior to joining PwC, Rakesh worked across multiple sectors –from investment banking and capital markets (J.P. Morgan, Deutsche Bank), to non-profit (Teach For India) and international development (Asian Development Bank). Rakesh holds an MBA degree (Strategy, Finance) from the Kellogg School of Management, and a BS degree (Actuarial Science, Finance) from New York University. He was named a Global Shaper by the World Economic Forum in 2013.
Relevant project leadership:
- Advised the board of a U.S. beverage alcohol player on extending into a new spirits category –defined target business profile, built unconstrained views on attractive pockets, evaluated capability strengths and gaps, prioritized ways-to-play and presented a phased roadmap to launch and grow, including investment and M&A plans (growth strategy)
- Led the diligence and subsequent integration of a major U.S. acquisition for a global tobacco player –and later advised on strategy and M&A efforts for the development of their reduced risk portfolio, serving the C-suite (growth strategy)
- Supported an FMCG leader in Japan with developing an effective direct-to-consumer strategy –reviewing consumer purchase behaviors, product and platform requirements and anticipated business impact (digital, e-commerce)
- Assisted a European footwear retailer with refreshing their online retail strategy across priority markets, through offline-to-online transitions using couponing and customer data to develop a e-commerce proposition (digital, e-commerce)
- Advised a distressed specialty retailer on a turnaround strategy –evaluated market demand, brand positioning and competitor strategies to refresh pricing architecture and promotion spend (turnaround, distressed situations)
- Developed a transformation roadmap for a PE-owned casino chain –assessed gamer behaviors, location performance, revenue mix and cost models to advise on an end-to-end organizational realignment to streamline the cost structure and reinvest in capabilities that support further prospects for profitable growth (transformation, organization)
Tran Viet Huan
CTO
SonKim Group & SonKim Retail
CTO
SonKim Group & SonKim Retail
Hoa Pham Thi Ngoc
Strategy & Operations, Senior Manager
PwC Southeast Asia Consulting
Strategy & Operations, Senior Manager
PwC Southeast Asia Consulting
Sibojyoti Chatterjee
General Director
KFC
General Director
KFC
Shiv (Sibojyoti Chatterjee) is a seasoned leader with 20 years of experience in the consumer goods industry. With a strong track record of driving business growth. Shiv has demonstrated expertise in areas such as Country management, P&L delivery, Stakeholder management, Digital marketing, and Digital transformation.
Over the years, Shiv has held various leadership positions, at Bata Group, including Country Manager for Bata Vietnam and Global Brand Manager for Power Footwear. Some notable accomplishments include increasing Bata Vietnam's top-line by 26% and bottom-line by 212% within a year, driving dramatic business growth of 73% for Power Footwear in Asia Pacific and Africa, and launching successful Global campaigns.
Naree Nguyễn
Head of Key Account Partnerships
TikTok Vietnam
Head of Key Account Partnerships
TikTok Vietnam
Naree Nguyễn is the Head of Key Account Partnerships at TikTok Vietnam. She helps to grow partnerships of all key accounts in Vietnam market, to inspire and encourage Clients to use TikTok's ad solutions in their marketing plan to grow brand awareness and engagement . With 16 years working at Agency side and working with Clients across industries, she understands Clients' expectations and how to propose strategies to solve Clients' challenges.
Naree Nguyễn là Giám đốc kinh doanh khối khách hàng, TikTok Việt Nam. Cô giúp phát triển mối quan hệ đối tác của tất cả các khách hàng quan trọng tại thị trường Việt Nam, truyền cảm hứng và khuyến khích Khách hàng sử dụng các giải pháp quảng cáo của TikTok trong kế hoạch tiếp thị của họ nhằm nâng cao nhận thức và mức độ tương tác với thương hiệu. Với 16 năm làm việc tại các đại lý quảng cáo và làm việc với Khách hàng ở nhiều ngành nghề, cô hiểu rõ mong đợi của Khách hàng cũng như cách đề xuất chiến lược để giải quyết các thách thức của Khách hàng.
Cuc Anh Nguyen
Senior Director
Alvarez and Marsal
Senior Director
Alvarez and Marsal
Cuc Anh Nguyen is a Senior Director with Alvarez & Marsal Performance Improvement in Vietnam.
Ms. Nguyen specializes in retail operations and manufacturing transformation. Her primary areas of concentration are product development, go-to-market, business growth/optimization and multichannel harmonization.
With more than 15 years of experience in operations and consulting, Ms. Nguyen has built, and accelerated business growth for large corporates, SMEs, family businesses and private equity firms. She has held multiple roles, including buy- and sell-side, deal advisory and business owner positions.
Ms. Nguyen’s notable assignments include managing the turnaround of a large retail chain asset of a private equity firm, which was awarded “Apparel Retailer of the Year — Vietnam” at the Retail Asia Awards 2022.
Prior to joining A&M, Ms. Nguyen spent 10 years serving in operations roles in Vietnam, including Chief Executive Officer of Elise Fashion, Head of Fashion and Beauty (FMCG) Group and Head of Group Strategy at Central Group Vietnam. She also served as a Management Consultant with The Boston Consulting Group and was seconded by the firm to The World Bank Group in the U.S.
Ms. Nguyen earned a bachelor’s degree in finance from Hanoi University and completed an executive program from INSEAD.
Thuc Le
Managing Director
Guardian Vietnam
Managing Director
Guardian Vietnam
- Thuc Le is the current Managing Director of Guardian Vietnam, bringing a wealth of experience from notable leadership roles at Unilever, L’Oréal, and Castrol BP in Vietnam. With over 25 years immersed in the Fast-Moving Consumer Goods (FMCG) and retail sectors in Vietnam, Thuc is a seasoned professional specializing in marketing and omnichannel strategies. Her approach is defined by a data-driven mindset and an entrepreneurial spirit.
- Passionate about people development, Thuc is committed to shaping sustainable business growth by focusing on brand building, business models, and fundamentals. Beyond her professional endeavors, she is deeply involved in contributing to a better life, both personally and professionally.
- Thuc is not only a leader in the corporate world but also a co-founder and volunteer at the non-profit organization FFD. Since 2012, FFD has been providing educational sponsorships to underprivileged children in rural Vietnam. Thuc's dedication to making a positive impact extends beyond boardrooms, reflecting her commitment to social responsibility and community development.
Fred Trat
Head of Marketing & Omnichannel
FamilyMart
Head of Marketing & Omnichannel
FamilyMart
Hello everyone, my name is Fred, currently the Head of Marketing & Omnichannel at FamilyMart Vietnam. With over 16 years of experience in Marketing and over 10 years in developing the Omnichannel and Digital landscapes for major brands such as: LOTTE Mart, Microsoft and currently is FamilyMart Vietnam, I would like to share more with you all about my passionate and experience in this industry and how I had been working in setting up the OmniChannel. Thanks and looking to see you all at 2024 Retail Asia Forum this 14th Mar, 2024.
Hoang Hang
Director Of Ecommerce
Ninomaxx
Director Of Ecommerce
Ninomaxx
Erik Davis
Chief Marketing Officer
Maison Retail Management International
Chief Marketing Officer
Maison Retail Management International
Lam Thi Ngoc Hao
Partner, Head of Clients and Markets cum Head of Business Transformation
KPMG
Partner, Head of Clients and Markets cum Head of Business Transformation
KPMG
Ruby Hoang Thi Minh Ngoc
Group Growth Officer
Cho Tot
Group Growth Officer
Cho Tot
Ruby has 13 years of experience in Online Classifieds, E-commerce and Digital Products. She is Chief Growth Officer at Cho Tot (www.chotot.com) - the largest online marketplace in Vietnam with 10+ million monthly active users. She currently oversees business operations across four verticals covering properties, vehicles, secondhand goods and blue collar jobs. During her nine years with the company, together with the leadership team, she has contributed greatly to pivot Cho Tot from a horizontal classifieds site to leading verticals in Vietnam. Ruby is passionate about Adaptive Leadership, Sustainable Success and Lifelong Learning. Prior to Chotot, she studied and worked in Singapore for 7 years.
Chi Ly
Director
YCP Solidiance
Director
YCP Solidiance
Chi is a Director with YCP Solidiance’s Vietnam office. She has 8 years of experience in providing advisory on cross-border transactions, transfer pricing, value chain, market research, market entry, and growth strategy. Chi has been involved in various market studies and due diligence in e-commerce, FMCGs, Pharmaceuticals, Fintech, and Logistics to assist multinational companies with their businesses and investments in Vietnam.
Prior to YCP Solidiance, she was a co-founder of a market intelligence boutique and had 6 years in KPMG Vietnam and PricewaterhouseCoopers Vietnam. She holds a Bachelor's in International Business Economics from Foreign Trade University, Vietnam.
Relevant industry experience
• Led market research and target search in FMCGs, Pharmaceuticals distribution, Apparel & Textile, and 3PL in Vietnam
• Led in-depth interviews, supply chain, and benchmarking analysis for a variety of industries
• Conducted multiple feasibility studies and investment plan reviews
• Obtained rulings and advised go-to-market strategy for a digital lending app operator in Vietnam
Olivier Depas
General Manager Foodservice
Annam Group Vietnam
General Manager Foodservice
Annam Group Vietnam
Tran Nguyen Phi Long
Head of Retail Marketing
PNJ Group
Head of Retail Marketing
PNJ Group
With a robust professional background and extensive experience in Marketing, Retail & Ecommerce, Tran Nguyen Phi Long has displayed a proven track record for his Multidisciplinary Strategic Marketing Management by being a Senior Marketing Head of many leading Vietnamese companies and multinational corporations, namely Nhommua, Lazada, Central Group, Pharmacity, and PNJ.
He is well-known for his prestigious lifetime Award as "Excellent Marketing Leadership" by Philip Kotler in 2022 and many other International Marketing Awards such as the "Marketing Initiative of the Year” in the Retail Asia Awards 2023, the “Best Retail Marketing – Gold trophy” in the Marketing Events Awards 2022,…
He is also an enthusiastic leader in social activities. Currently, he plays important roles as the Head of Communication Department of Vietnam Sales & Marketing Club (CSMO), Member of Executive Board of Vietnam Advertising Association (VAA), Member of Executive Board of Ho Chi Minh City Advertising Association (HAA)
Vuong Quan Ngoc
CSO & Partner
FPT Digital
CSO & Partner
FPT Digital
Thang Manh Hoang
Assiocate Partner, Consumer Sector Leader
EY Vietnam
Assiocate Partner, Consumer Sector Leader
EY Vietnam
AGENDA
8:30 - 9:00 AM REGISTRATION
9:00 - 9:05 AM Welcome Remarks
- Tim Charlton, Publisher, Retail Asia
9:05 - 9:25 AM Speaker 1
- Matthieu Francois, Partner, McKinsey & Company
9:25 - 9:45 AM Speaker 2: The Future of Retail in Vietnam: Opportunities and Challenges Ahead
- Anh Duc Nguyen, Group Chief Executive Officer, Saigon Co.op, Chairman, Association of Vietnam Retailers
9:45 - 10:05 AM Speaker 3
- Nguyen Do Quyen, COO, FPT Retail
10:05 - 10:35 AM Panel Session 1: Taking Advantage of Digital Transformation E-commerce
Moderator:
- Vuong Quan Ngoc, CSO & Partner, FPT Digital
Panelists:
- Maya Nguyen, Partner, Page Executive
- Nguyen Do Quyen, COO, FPT Retail
- Trần Viết Huân (PhD), CTO, SonKim Group & SonKim Retail
10:35 - 11:05 AM COFFEE BREAK
11:05 - 11:25 AM Speaker 4: The Great Retail Reinvention: Provocations and Success Themes
- Rakesh Mani, Partner, PwC
- Hoa Pham Thi Ngoc, Senior Manager, PwC Vietnam
11:25 - 11:45 AM Speaker 5: Unlocking insights : How AI is transforming Omnichannel commerce
- Sibojyoti Chatterjee, General Director, KFC
11:45 - 12:05 PM Speaker 6: The future of Consumer and Commerce
- Naree Nguyễn, Head of Key Account Partnerships, TikTok Vietnam
12:05 - 12:35 PM Panel Session 2: Omnichannel Retailing: Integrating online and offline customer experiences
Moderator:
- Cuc Anh Nguyen, Senior Director, Alvarez and Marsal
Panelists:
- Thuc Le, Managing Director, Guardian Vietnam
- Hoang Hang, Director Of Ecommerce, Ninomaxx
- Fred Trat, Head of Marketing & Omnichannel, FamilyMart
- Erik Davis, Chief Marketing Officer, Maison Retail Management International
12:35 - 2:00 PM MIDDAY BREAK
2:00 - 2:20 PM Speaker 7: Rethinking Retail - Don’t Get Left Behind
- Lam Thi Ngoc Hao, Partner Head of Clients and Markets cum Head of Business Transformation, KPMG
2:20 - 2:40 PM Speaker 8: Marketplace Growth Strategies: Leverage User-centric Mindset & Data Insights
- Ruby Hoang Thi Minh Ngoc, Chief Growth Officer, Cho Tot
2:40 - 3:00 PM Speaker 9: Digital Transformation in Retail
- Vuong Quan Ngoc, CSO & Partner, FPT Digital
3:00 - 3:30 PM COFFEE BREAK
3:30 - 3:50 PM Speaker 10: Sustainability in Vietnam's Retail Industry
- Chi Ly, Director, YCP Solidiance
3:50 - 4:20 PM Panel Session 3: Local Consumer Behavior: Understanding the Evolving Vietnamese Shopper
Moderator:
- Thang Manh Hoang, Associate Partner, Consumer Sector Leader, EY Vietnam
Panelists:
- Tran Nguyen Phi Long, Head of Retail Marketing, PNJ Group
- Olivier Depas, General Manager Foodservice, Annam Group Vietnam
- Thanyachat Auttanukune, Vice President, C.P. Vietnam Corporation
5:00 PM END OF PROGRAM
For inquiries, reach us at
For more details, contact:
Retail Asia Events Team
+65 31581386
SPEAKERS
Matthieu Francois
Partner
McKinsey & Company
Partner
McKinsey & Company
With 10+ years of McKinsey experience, Matthieu is a Partner based in Vietnam, with experience serving consumer goods and retail companies in South-EastAsia. Matthieu has both extensive experience working with FMCG and retailers across Asia on commercial levers, and expertise building digital ecosystems with our clients.
Experience
Served retailers in the region, focused on strategy, route to market and revenue growth:
• In beverages (10+ projects) in Vietnam, Laos, Cambodia, Taiwan, Indonesia, Philippines and China, with a focus on trade spend and on-premise ROI optimization, as well as wholesaler identification and segmentation, trade terms design, sales force effectiveness
• Development of a complete refresh of the strategy in Vietnam for a consumer health player, with a focus on the re-development of the route to market (more minor adjustments on pricing, portfolio and marketing spend), leading to the rapid market share gain for our client in under-penetrated categories and in rural areas
Experience in ecosystem building in key emerging markets:
• In Vietnam, development of a full e-B2B ecosystem, supporting the client for 18 months through the various steps of the breakout (identifying, quantifying opportunities), blueprint (defining the exact product) and build (launching and scaling up the business). Led to the launch of a new platform in 5 months, and the roll-out to
more than 50,000 stores within 12 months
• In Thailand, launch of a e-B2B platform for a cash and carry player, with 1+ year support from the shaping of the idea to the launch of the MVP. Acting as shadow commercial director in the new entity, to ensure appropriate scale up (acquisition of buyers and sellers, launch of partnership, development of Customer
Support function)
Support private equity players in their investments in Asia, especially in Vietnam and ASEAN.
Education
Matthieu holds a degree in International Management from HEC Paris in France.
Anh Duc Nguyen
Group Chief Executive Officer
Saigon Co.op
Chairman
Association of Vietnam Retailers
Group Chief Executive Officer
Saigon Co.op
Chairman
Association of Vietnam Retailers
Mr. Nguyen, Anh Duc studied and worked for multinational corporations in Australia before returning to Vietnam and joining Saigon Co.op. In 2021, he is appointed as Group Chief Executive Officer of Saigon Co.op, Vietnam’s Top leading retailer – Top 500 Retailers of Asia Pacific. With a network of 900 retail stores nationwide, serving more than one million customers a day, Saigon Co.op owns the widest range of retail formats in Vietnam. Saigon Co.op also operates in production, exclusive distribution, commercial real estate development. In 2023, Mr. Anh Duc is elected as Chairman of Association of Vietnam Retailers (AVR).
Nguyen Do Quyen
COO
FPT Retail
COO
FPT Retail
Maya Nguyen
Partner
Page Executive
Partner
Page Executive
Rakesh Mani
Partner
PwC
Partner
PwC
Rakesh leads the Consumer Markets practice in South East Asia in PwC’s Strategy& practice, based in Kuala Lumpur –and leads the (x-sector) Strategy& team in Malaysia and Vietnam. He brings 15+ years experience serving Corporate, PE and Trading House clients in the Retail, Consumer and Leisure sectors on Strategy (revenue management, route-to-market, channel and pricing optimization); M&A/Deals (portfolio strategy, diligence, post-deal value creation, integration)and Transformation (sustainability and organizational structure) topics –typically working with executives on the Board and across the C-suite (in Finance, Strategy, Commercial). He serves large multinational accounts (examples: F&B, Tobacco, Cosmetics)on Strategy topics and in account leadership –building & deepening C-level relationships; marshalling firm engagement on local priorities; sharing global best practices and driving coordination and capability exchange with international teams. He also serves as the Asia-Pacific account leader (across all lines of service) for two of PwC’s largest global priority accounts in the Consumer Products sector.
Earlier, in Japan and the U.S., he served marquee global clients on Strategy and Transformation initiatives. He was part of the founding team of PwC’s U.S. Deals Strategy practice, where he advised PEs and Trading Houses on portfolio strategy, M&A diligence and execution and also, on rapid post-deal value creation.
Prior to joining PwC, Rakesh worked across multiple sectors –from investment banking and capital markets (J.P. Morgan, Deutsche Bank), to non-profit (Teach For India) and international development (Asian Development Bank). Rakesh holds an MBA degree (Strategy, Finance) from the Kellogg School of Management, and a BS degree (Actuarial Science, Finance) from New York University. He was named a Global Shaper by the World Economic Forum in 2013.
Relevant project leadership:
- Advised the board of a U.S. beverage alcohol player on extending into a new spirits category –defined target business profile, built unconstrained views on attractive pockets, evaluated capability strengths and gaps, prioritized ways-to-play and presented a phased roadmap to launch and grow, including investment and M&A plans (growth strategy)
- Led the diligence and subsequent integration of a major U.S. acquisition for a global tobacco player –and later advised on strategy and M&A efforts for the development of their reduced risk portfolio, serving the C-suite (growth strategy)
- Supported an FMCG leader in Japan with developing an effective direct-to-consumer strategy –reviewing consumer purchase behaviors, product and platform requirements and anticipated business impact (digital, e-commerce)
- Assisted a European footwear retailer with refreshing their online retail strategy across priority markets, through offline-to-online transitions using couponing and customer data to develop a e-commerce proposition (digital, e-commerce)
- Advised a distressed specialty retailer on a turnaround strategy –evaluated market demand, brand positioning and competitor strategies to refresh pricing architecture and promotion spend (turnaround, distressed situations)
- Developed a transformation roadmap for a PE-owned casino chain –assessed gamer behaviors, location performance, revenue mix and cost models to advise on an end-to-end organizational realignment to streamline the cost structure and reinvest in capabilities that support further prospects for profitable growth (transformation, organization)
Tran Viet Huan
CTO
SonKim Group & SonKim Retail
CTO
SonKim Group & SonKim Retail
Hoa Pham Thi Ngoc
Strategy & Operations, Senior Manager
PwC Southeast Asia Consulting
Strategy & Operations, Senior Manager
PwC Southeast Asia Consulting
Sibojyoti Chatterjee
General Director
KFC
General Director
KFC
Shiv (Sibojyoti Chatterjee) is a seasoned leader with 20 years of experience in the consumer goods industry. With a strong track record of driving business growth. Shiv has demonstrated expertise in areas such as Country management, P&L delivery, Stakeholder management, Digital marketing, and Digital transformation.
Over the years, Shiv has held various leadership positions, at Bata Group, including Country Manager for Bata Vietnam and Global Brand Manager for Power Footwear. Some notable accomplishments include increasing Bata Vietnam's top-line by 26% and bottom-line by 212% within a year, driving dramatic business growth of 73% for Power Footwear in Asia Pacific and Africa, and launching successful Global campaigns.
Naree Nguyễn
Head of Key Account Partnerships
TikTok Vietnam
Head of Key Account Partnerships
TikTok Vietnam
Naree Nguyễn is the Head of Key Account Partnerships at TikTok Vietnam. She helps to grow partnerships of all key accounts in Vietnam market, to inspire and encourage Clients to use TikTok's ad solutions in their marketing plan to grow brand awareness and engagement . With 16 years working at Agency side and working with Clients across industries, she understands Clients' expectations and how to propose strategies to solve Clients' challenges.
Naree Nguyễn là Giám đốc kinh doanh khối khách hàng, TikTok Việt Nam. Cô giúp phát triển mối quan hệ đối tác của tất cả các khách hàng quan trọng tại thị trường Việt Nam, truyền cảm hứng và khuyến khích Khách hàng sử dụng các giải pháp quảng cáo của TikTok trong kế hoạch tiếp thị của họ nhằm nâng cao nhận thức và mức độ tương tác với thương hiệu. Với 16 năm làm việc tại các đại lý quảng cáo và làm việc với Khách hàng ở nhiều ngành nghề, cô hiểu rõ mong đợi của Khách hàng cũng như cách đề xuất chiến lược để giải quyết các thách thức của Khách hàng.
Cuc Anh Nguyen
Senior Director
Alvarez and Marsal
Senior Director
Alvarez and Marsal
Cuc Anh Nguyen is a Senior Director with Alvarez & Marsal Performance Improvement in Vietnam.
Ms. Nguyen specializes in retail operations and manufacturing transformation. Her primary areas of concentration are product development, go-to-market, business growth/optimization and multichannel harmonization.
With more than 15 years of experience in operations and consulting, Ms. Nguyen has built, and accelerated business growth for large corporates, SMEs, family businesses and private equity firms. She has held multiple roles, including buy- and sell-side, deal advisory and business owner positions.
Ms. Nguyen’s notable assignments include managing the turnaround of a large retail chain asset of a private equity firm, which was awarded “Apparel Retailer of the Year — Vietnam” at the Retail Asia Awards 2022.
Prior to joining A&M, Ms. Nguyen spent 10 years serving in operations roles in Vietnam, including Chief Executive Officer of Elise Fashion, Head of Fashion and Beauty (FMCG) Group and Head of Group Strategy at Central Group Vietnam. She also served as a Management Consultant with The Boston Consulting Group and was seconded by the firm to The World Bank Group in the U.S.
Ms. Nguyen earned a bachelor’s degree in finance from Hanoi University and completed an executive program from INSEAD.
Thuc Le
Managing Director
Guardian Vietnam
Managing Director
Guardian Vietnam
- Thuc Le is the current Managing Director of Guardian Vietnam, bringing a wealth of experience from notable leadership roles at Unilever, L’Oréal, and Castrol BP in Vietnam. With over 25 years immersed in the Fast-Moving Consumer Goods (FMCG) and retail sectors in Vietnam, Thuc is a seasoned professional specializing in marketing and omnichannel strategies. Her approach is defined by a data-driven mindset and an entrepreneurial spirit.
- Passionate about people development, Thuc is committed to shaping sustainable business growth by focusing on brand building, business models, and fundamentals. Beyond her professional endeavors, she is deeply involved in contributing to a better life, both personally and professionally.
- Thuc is not only a leader in the corporate world but also a co-founder and volunteer at the non-profit organization FFD. Since 2012, FFD has been providing educational sponsorships to underprivileged children in rural Vietnam. Thuc's dedication to making a positive impact extends beyond boardrooms, reflecting her commitment to social responsibility and community development.
Fred Trat
Head of Marketing & Omnichannel
FamilyMart
Head of Marketing & Omnichannel
FamilyMart
Hello everyone, my name is Fred, currently the Head of Marketing & Omnichannel at FamilyMart Vietnam. With over 16 years of experience in Marketing and over 10 years in developing the Omnichannel and Digital landscapes for major brands such as: LOTTE Mart, Microsoft and currently is FamilyMart Vietnam, I would like to share more with you all about my passionate and experience in this industry and how I had been working in setting up the OmniChannel. Thanks and looking to see you all at 2024 Retail Asia Forum this 14th Mar, 2024.
Hoang Hang
Director Of Ecommerce
Ninomaxx
Director Of Ecommerce
Ninomaxx
Erik Davis
Chief Marketing Officer
Maison Retail Management International
Chief Marketing Officer
Maison Retail Management International
Lam Thi Ngoc Hao
Partner, Head of Clients and Markets cum Head of Business Transformation
KPMG
Partner, Head of Clients and Markets cum Head of Business Transformation
KPMG
Ruby Hoang Thi Minh Ngoc
Group Growth Officer
Cho Tot
Group Growth Officer
Cho Tot
Ruby has 13 years of experience in Online Classifieds, E-commerce and Digital Products. She is Chief Growth Officer at Cho Tot (www.chotot.com) - the largest online marketplace in Vietnam with 10+ million monthly active users. She currently oversees business operations across four verticals covering properties, vehicles, secondhand goods and blue collar jobs. During her nine years with the company, together with the leadership team, she has contributed greatly to pivot Cho Tot from a horizontal classifieds site to leading verticals in Vietnam. Ruby is passionate about Adaptive Leadership, Sustainable Success and Lifelong Learning. Prior to Chotot, she studied and worked in Singapore for 7 years.
Chi Ly
Director
YCP Solidiance
Director
YCP Solidiance
Chi is a Director with YCP Solidiance’s Vietnam office. She has 8 years of experience in providing advisory on cross-border transactions, transfer pricing, value chain, market research, market entry, and growth strategy. Chi has been involved in various market studies and due diligence in e-commerce, FMCGs, Pharmaceuticals, Fintech, and Logistics to assist multinational companies with their businesses and investments in Vietnam.
Prior to YCP Solidiance, she was a co-founder of a market intelligence boutique and had 6 years in KPMG Vietnam and PricewaterhouseCoopers Vietnam. She holds a Bachelor's in International Business Economics from Foreign Trade University, Vietnam.
Relevant industry experience
• Led market research and target search in FMCGs, Pharmaceuticals distribution, Apparel & Textile, and 3PL in Vietnam
• Led in-depth interviews, supply chain, and benchmarking analysis for a variety of industries
• Conducted multiple feasibility studies and investment plan reviews
• Obtained rulings and advised go-to-market strategy for a digital lending app operator in Vietnam
Olivier Depas
General Manager Foodservice
Annam Group Vietnam
General Manager Foodservice
Annam Group Vietnam
Tran Nguyen Phi Long
Head of Retail Marketing
PNJ Group
Head of Retail Marketing
PNJ Group
With a robust professional background and extensive experience in Marketing, Retail & Ecommerce, Tran Nguyen Phi Long has displayed a proven track record for his Multidisciplinary Strategic Marketing Management by being a Senior Marketing Head of many leading Vietnamese companies and multinational corporations, namely Nhommua, Lazada, Central Group, Pharmacity, and PNJ.
He is well-known for his prestigious lifetime Award as "Excellent Marketing Leadership" by Philip Kotler in 2022 and many other International Marketing Awards such as the "Marketing Initiative of the Year” in the Retail Asia Awards 2023, the “Best Retail Marketing – Gold trophy” in the Marketing Events Awards 2022,…
He is also an enthusiastic leader in social activities. Currently, he plays important roles as the Head of Communication Department of Vietnam Sales & Marketing Club (CSMO), Member of Executive Board of Vietnam Advertising Association (VAA), Member of Executive Board of Ho Chi Minh City Advertising Association (HAA)
Vuong Quan Ngoc
CSO & Partner
FPT Digital
CSO & Partner
FPT Digital
Thang Manh Hoang
Assiocate Partner, Consumer Sector Leader
EY Vietnam
Assiocate Partner, Consumer Sector Leader
EY Vietnam
Awards Highlights
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